Podcasts Technology Peers Over Beers - Community Experts Podcast
Peers Over Beers - Community Experts Podcast

Peers Over Beers - Community Experts Podcast

42 episodes

B2B Community Strategist Chris Detzel is your host for this fun and straight shooting podcast for enterprise community leaders / managers and digital savvy professionals. With easy and natural inquisitive banter, your host will tackle hard issues facing community leaders and managers in their day-to-day struggles, and yes, sometimes over a beer. From starting new communities, digitally transforming enterprise culture, moderation, and globalization techniques are all up for discussion. Make sure you Subscribe to the podcast on your favorite provider. Don't forget to review us! Check out the Peers Over Beers YouTube page and don't forget to subscribe!

Podcasts

End-of-Year Reviews and Reporting Best Practices

Published: Nov. 20, 2023, 1:55 p.m.
Duration: 24 minutes 41 seconds

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The First Year of Zendesk's User Group Program: Key Learnings and Insights

Published: Nov. 7, 2023, 12:33 p.m.
Duration: 35 minutes 33 seconds

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Preparing for 2024: Community Trends and Data Strategies

Published: Oct. 28, 2023, 1:19 p.m.
Duration: 46 minutes 46 seconds

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Preparing Communities for the AI Revolution with Jono Bacon

Published: Sept. 30, 2023, 2:19 p.m.
Duration: 45 minutes 16 seconds

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Partners as Co-Creators of Community Content

Published: Aug. 26, 2023, 11:56 a.m.
Duration: 26 minutes 51 seconds

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Community is Everywhere - How Do You Manage It?

Published: July 30, 2023, 4:13 p.m.
Duration: 28 minutes 56 seconds

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Community and Customer Success: Driving Customer Engagement Through Collaboration

Published: July 23, 2023, 2:31 p.m.
Duration: 33 minutes 16 seconds

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Adapting Your Community Strategy Through Organizational Changes

Published: July 14, 2023, 11:13 p.m.
Duration: 28 minutes 28 seconds

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Community Evolution: Shaping the Landscape of Business Organizations

Published: July 1, 2023, 12:55 p.m.
Duration: 34 minutes 46 seconds

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Digital Communities: Scaling User Groups with Nicole Saunders

Published: June 23, 2023, 9:46 p.m.
Duration: 24 minutes 28 seconds

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How Online Communities Drive Business Growth: Key Takeaways from Michael Burke and Chris Detzel's Discussion

Published: June 14, 2023, noon
Duration: 29 minutes 32 seconds

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Data to Dialogue: Measuring and Showcasing Community Value

Published: June 2, 2023, 6 p.m.
Duration: 31 minutes 43 seconds

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AI in Online Communities: Pros, Cons, and Future Possibilities

Published: April 28, 2023, 9 a.m.
Duration: 24 minutes 46 seconds

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Metrics in Community Building: How to Tell Your Community's Story

Published: March 18, 2023, 9 a.m.
Duration: 56 minutes 49 seconds

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Discussions on Coffee, Conferences, and Community Resources: Insights from Peers Over Beers

Published: March 11, 2023, 3:31 p.m.
Duration: 36 minutes 7 seconds

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Women Leaders in Tech

Published: Oct. 22, 2022, 2:10 p.m.
Duration: 50 minutes 58 seconds

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How Community Can work with Product Teams

Published: Oct. 8, 2022, 2:28 p.m.
Duration: 36 minutes 59 seconds

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Holy Cow! Adrian wrote a Community book! The Accidental Community Manager

Published: Oct. 1, 2022, 4:46 p.m.
Duration: 35 minutes 46 seconds

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Walking into an Existing Online Community with David (Historian) DeWald

Published: Sept. 25, 2022, 11:34 a.m.
Duration: 31 minutes 3 seconds

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Community Operations with Tiffany Oda, Director, Community Operations at Venafi

Published: Sept. 21, 2022, 1:38 a.m.
Duration: 31 minutes 57 seconds

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Episode 109 - Vacation Matters and The Intersection between Community and Business Needs

Published: Sept. 3, 2022, 2:37 p.m.
Duration: 42 minutes 14 seconds

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Episode 108 - Web 3.0, NFT's and NFT Community with John Thomas Connor, CEO and founder of Faktura

Published: Aug. 27, 2022, 1:47 p.m.
Duration: 40 minutes 5 seconds

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Episode 107 - Building out a Community Team with Elizabeth Kinsey

Published: Aug. 20, 2022, 12:56 p.m.
Duration: 40 minutes 39 seconds

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Episode 106: How to Build Your Own Personal Brand

Published: Aug. 13, 2022, 4:11 p.m.
Duration: 42 minutes 7 seconds

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Episode 105 Jephtah, Jay and Ronald - V2 of the Community Builder Guide

Published: July 13, 2022, 9 a.m.
Duration: 41 minutes 57 seconds

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Episode 104 - Community One Person Show and How to Get Sh#t Done

Published: July 10, 2022, 2:30 p.m.
Duration: 38 minutes 2 seconds

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Episode 103 - Eni Selfo, Head of Community - Events, ROI, Community-Led Growth and more!

Published: July 1, 2022, 2:49 p.m.
Duration: 39 minutes 24 seconds

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Episode 102 - With Nicole Saunders - Community Pro's need to be good at Business not just Community

Published: June 18, 2022, 2:55 p.m.
Duration: 37 minutes 57 seconds

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Episode 101 - Big Events, Small Events and How Slack Communities Play a Role

Published: June 11, 2022, 9 a.m.
Duration: 32 minutes 13 seconds

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Episode 100: Community-Led Growth, is it just another buzzword? Yes, yes it is, but....

Published: June 5, 2022, 3:24 p.m.
Duration: 26 minutes 23 seconds

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Episode 099 - Allison Boudreau - Small Group Networking, Events at Calix

Published: May 28, 2022, 11:04 a.m.
Duration: 41 minutes 24 seconds

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Episode 098 - Nicole Saunders - Events and Collaborating with Cross-Functional Teams

Published: May 25, 2022, 9 a.m.
Duration: 40 minutes 26 seconds

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Episode 097 - Fran Murphy, Vice President, Community at Upwork - Training and Certifications

Published: May 21, 2022, 8 a.m.
Duration: 55 minutes 53 seconds

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Episode 096 - Sammy Gebele, CEO SAWOO - Building Trusted Advisors to Build Online Communities

Published: May 15, 2022, 5:33 p.m.
Duration: 37 minutes 23 seconds

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Episode 095 - How to Become a Trusted Advisor and Brand - Matthew Hunt, Founder of Automation Wolf

Published: May 11, 2022, 9 a.m.
Duration: 29 minutes 13 seconds

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Episode 094 - Erica Moss - HubSpot - How to think about Events and more

Published: May 7, 2022, 3:04 p.m.
Duration: 43 minutes 19 seconds

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Episode 093 - Dani Weinstein - CLIX Conference and Building Thought Leadership Communities

Published: May 1, 2022, 9 a.m.
Duration: 27 minutes 11 seconds

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Episode 092- Jephtah Abu- Inclusive, Diversity, and Equity within Community

Published: April 27, 2022, 9 a.m.
Duration: 41 minutes 55 seconds

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Episode 091 -Eni Selfo -Head of Community Management at Mindvalley

Published: April 23, 2022, 8 a.m.
Duration: 51 minutes 57 seconds

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Episode 90 - Scott Wilder, Global Head of Customer Engagement and Community, Community-Led Events

Published: April 17, 2022, 9 a.m.
Duration: 31 minutes 51 seconds

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Episode 089 -Maria Ogneva, Director of Community - How to Build a Community from Scratch

Published: April 10, 2022, 8 a.m.
Duration: 55 minutes 16 seconds

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Episode 088 - Allison Boudreau - Director Education, and Community at Calix - Community and Academy

Published: April 6, 2022, 9 a.m.
Duration: 37 minutes 31 seconds

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Episode 087 -Jenny Weigle - The Most Common Frustrations for Community Professionals

Published: April 3, 2022, 9 a.m.
Duration: 38 minutes 41 seconds

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Episode 086 - Nicole Saunders - Walking into an Established Community and an Existing Culture

Published: March 31, 2022, 11:43 a.m.
Duration: 38 minutes 40 seconds

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Episode 085 - Special Guest Marjorie Anderson, Let's talk about Business Outcome Metrics

Published: March 26, 2022, 9 a.m.
Duration: 35 minutes 47 seconds

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Episode 084 - Growth, Acquisition and Plan on a Page

Published: March 23, 2022, 9 a.m.
Duration: 36 minutes 53 seconds

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Episode 083 - Special Guest Jake McKee - Dinner 5, User Testing and Onboarding

Published: March 19, 2022, 8 a.m.
Duration: 41 minutes 19 seconds

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Episode 082 - Training for the Role of Community Management - Put Yourself Out There!

Published: March 15, 2022, 8 a.m.
Duration: 41 minutes 31 seconds

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Episode 081 - Being Customer First vs Function Out - Scott Wilder joins PoB another round!

Published: March 12, 2022, 10 a.m.
Duration: 44 minutes 14 seconds

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Episode 080 - Peers Over Beers is On YouTube! (Teaser)

Published: March 9, 2022, 10 a.m.
Duration: 3 minutes 12 seconds

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Episode 079 - Special Guest Richard Millington - Web 3, Social Media and Community Platforms

Published: March 5, 2022, 10 a.m.
Duration: 36 minutes 46 seconds

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Episode 078 - Rewards, Recognition and Gamification - The Value of the Top 10% of your Community Users

Published: Feb. 26, 2022, 10 a.m.
Duration: 40 minutes 50 seconds

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Episode 077 - Living on the Scott "Wilder" Side - The Creator of Intuit's Community and Web3

Published: Feb. 19, 2022, 10 a.m.
Duration: 40 minutes 50 seconds

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Episode 076 - Guest host Elizabeth Kinsey, at Slack, is a Director! Community Titles Matter and Paths of a Community Manager

Published: Feb. 16, 2022, 10 a.m.
Duration: 36 minutes 15 seconds

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Episode 075 - Special Guest Dani Weinstein - Community Executive Sponsorship and Buy-in

Published: Feb. 12, 2022, 10 a.m.
Duration: 32 minutes 59 seconds

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Episode 074 - Nicole Saunders, Director of Communities, from Zendesk talks Roles and Responsibilities within Community

Published: Feb. 5, 2022, 10 a.m.
Duration: 39 minutes 40 seconds

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Episode 073 - Special Guest Elizabeth Kinsey from Slack - Community Platform, Customer Onboarding and CMAD

Published: Jan. 29, 2022, 10 a.m.
Duration: 37 minutes 12 seconds

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Episode 072 - Special Guest Nicole Saunders - Roadmaps, Headcount, Employee Training and more

Published: Jan. 22, 2022, 1:17 p.m.
Duration: 31 minutes 38 seconds

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Episode 071 - Special Guest Jenny Weigle - Starting Communities and Engagement Strategies

Published: Jan. 15, 2022, 11 a.m.
Duration: 33 minutes 30 seconds

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Episode 070 - A Tribute to Michael Sandoval

Published: Dec. 31, 2021, noon
Duration: 10 minutes 2 seconds

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Episode 069 - How to Get Community Resources Part II

Published: Dec. 30, 2021, 2:55 p.m.
Duration: 26 minutes 49 seconds

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Episode 068 - How to Get Resources for Your Online Community

Published: Dec. 11, 2021, noon
Duration: 29 minutes 43 seconds

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Episode 067 - Community Engagement Strategy

Published: Dec. 4, 2021, 12:53 p.m.
Duration: 26 minutes 11 seconds

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Episode 066 - Which Key KPIs of a Community to Share with Your Stakeholders

Published: Oct. 31, 2021, 3:27 p.m.
Duration: 32 minutes 37 seconds

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Episode 065 - Burnout, Stress, Pandemic Oh My!

Published: Oct. 23, 2021, 11 a.m.
Duration: 25 minutes 46 seconds

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Episode 064 - Searching for a Digital Platform for a Financial Institution and More on Digital Transformation

Published: Sept. 18, 2021, 10:33 a.m.
Duration: 26 minutes 3 seconds

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Episode 063 - Getting Past the "Wobble", Activating Your Community to an Action and Dom Perignon

Published: Sept. 14, 2021, 3 p.m.
Duration: 29 minutes 28 seconds

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Episode 062 - Presenting a Business Case to get More Headcount For Community

Published: Aug. 7, 2021, 1:57 p.m.
Duration: 31 minutes 9 seconds

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Episode 061 - Reddit Used for a Brand B2B Community? Vendor Selection Tips and Strategies

Published: Aug. 1, 2021, 11:20 a.m.
Duration: 26 minutes 14 seconds

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Episode 060 - Community Platform Vendor Selection and Where Does One Focus

Published: July 23, 2021, 4:17 p.m.
Duration: 26 minutes 24 seconds

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Episode 059 - Engagement, Webinars, Content and "That's Not My Pile of Sh*t"

Published: July 5, 2021, 4:52 p.m.
Duration: 24 minutes 55 seconds

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Episode 058 - Multiple Stressors at Work and How to Deal!

Published: July 3, 2021, 12:29 a.m.
Duration: 23 minutes 43 seconds

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Episode 057 - Given Millions of Dollars We Would Invest in Content for our Community

Published: May 29, 2021, 2:48 p.m.
Duration: 28 minutes 29 seconds

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Episode 056 - Before Online Community Go-Live and After Go-Live

Published: May 22, 2021, 12:34 p.m.
Duration: 27 minutes 50 seconds

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Episode 055 - Community Launch Almost Here for Reltio Community

Published: May 15, 2021, 11:47 a.m.
Duration: 26 minutes 25 seconds

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Episode 054 - Old School Support and Moving it over to Digital Support

Published: April 24, 2021, 11:45 a.m.
Duration: 26 minutes 42 seconds

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Episode 053 - Michael's Business Plan to C-Level Executives

Published: April 3, 2021, 2:09 p.m.
Duration: 24 minutes 24 seconds

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Episode 052 - Community Manager Positions and Who Owns Digital Self-Help Customer Experience?

Published: March 27, 2021, 11 a.m.
Duration: 29 minutes 39 seconds

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Episode 051 - Online Community Metrics, What Metrics Should Community Managers Track?

Published: March 24, 2021, 11 a.m.
Duration: 23 minutes 8 seconds

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Episode 050 - Q&A Again - Community Engagement, Training & Community and How they Link

Published: March 13, 2021, noon
Duration: 28 minutes 7 seconds

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Episode 049 - Community Moderation, Content Quality and Community as a Support Pillar

Published: March 6, 2021, 12:35 p.m.
Duration: 30 minutes 44 seconds

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Episode 048 -Part One New B2B SaaS Communities - Common Questions Asked By An Organization

Published: Feb. 28, 2021, 2 p.m.
Duration: 32 minutes 3 seconds

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Episode 047 - Is Clubhouse the New Thing? Also Michael is Setting The Stage for Online Community for the Bank

Published: Feb. 20, 2021, 5:45 p.m.
Duration: 26 minutes 13 seconds

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Episode 046 - Green fielding, Growth and Maturing Community - What is Your Engagement Strategy

Published: Feb. 12, 2021, 2 p.m.
Duration: 27 minutes 10 seconds

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Episode 045 - Working with Legal and Security made "EASY" and a Cafeteria Style Look and Feel for Community

Published: Feb. 4, 2021, noon
Duration: 23 minutes 55 seconds

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Episode 044 - Business Meetings, Quarterly and Best Practices for Community and Digital Meetings

Published: Jan. 30, 2021, 3:30 p.m.
Duration: 22 minutes 50 seconds

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Episode 043 - How Digital Can Expose Underlying Problems Because of Separate Business Unit Past Decisions

Published: Jan. 18, 2021, 1 p.m.
Duration: 32 minutes 22 seconds

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Episode 42: Binge watching, Being Thankful, Chris' New Adventure, Branch of the future...Oh My!

Published: Dec. 29, 2020, 6 p.m.
Duration: 31 minutes 14 seconds

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Episode 042 - Binge watching, Being Thankful, Chris' New Adventure, Branch of the future...Oh My!

Published: Dec. 29, 2020, 6 p.m.
Duration: 31 minutes 14 seconds

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Episode 041 - Chris has Big News - Building a New Community From Scratch

Published: Dec. 18, 2020, 3:15 p.m.
Duration: 26 minutes 16 seconds

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Episode 41 - Chris has Big News - Building a New Community From Scratch

Published: Dec. 18, 2020, 3:15 p.m.
Duration: 26 minutes 16 seconds

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Episode 040 - Special Guest - Max Rothery from Finimize - How Finimize Built Online Community

Published: Dec. 8, 2020, 9:41 p.m.
Duration: 31 minutes 16 seconds

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Episode 40 - Special Guest - Max Rothery from Finimize - How Finimize Built Online Community

Published: Dec. 8, 2020, 9:41 p.m.
Duration: 31 minutes 16 seconds

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Episode 039 - How Many Ways Can You Build An Online Community?

Published: Nov. 30, 2020, 1 p.m.
Duration: 28 minutes 5 seconds

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Episode 39 - How Many Ways Can You Build An Online Community?

Published: Nov. 30, 2020, 1 p.m.
Duration: 28 minutes 5 seconds

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Episode 038 - Tel Aviv has Amazing Beaches!! How to take the Apple Approach in Digital at a Lil ole Bank in El Paso

Published: Nov. 23, 2020, noon
Duration: 28 minutes 54 seconds

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Episode 037 - Post 2020 Election - Building a Community Champions Program - Brainstorm on How to Build This Program

Published: Nov. 16, 2020, 11 a.m.
Duration: 26 minutes 54 seconds

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Episode 036 - Budget Process Time! Some Resources We Are Thinking we need for 2021 on Community

Published: Nov. 9, 2020, 1 p.m.
Duration: 30 minutes 47 seconds

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Episode 035 - Creating Digital Experience at a Drive-Thru Bank, Working with Legal and Happy First Birthday To Imperva Community

Published: Nov. 2, 2020, noon
Duration: 28 minutes 7 seconds

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Episode 034 - Holy Batman! Ask Me Anything for Digital Community Should be Engaging and Produce Tons of Engaging Content

Published: Oct. 5, 2020, 11 a.m.
Duration: 25 minutes 48 seconds

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Episode 033 - Engaging Customers, Engaging the Org, Creating Content are all Good; Without it your Digital Community will DIE

Published: Sept. 28, 2020, 11 a.m.
Duration: 25 minutes 32 seconds

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Episode 032 - Building A Roadmap To Digital is Hard and Harder to do for 5 Yrs...

Published: Sept. 21, 2020, 11 a.m.
Duration: 22 minutes 25 seconds

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Episode 031 - Digital Self-Help Support and Community for Financial - It's Personal!

Published: Sept. 6, 2020, 11:16 a.m.
Duration: 26 minutes 49 seconds

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Episode 030 - Going Digital in a non-Digital Company Starts with the Painting the Picture

Published: Aug. 31, 2020, noon
Duration: 25 minutes 50 seconds

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Episode 029 - Dani Weinstein Interview - Building, Launching and Scaling Online Communities

Published: Aug. 24, 2020, noon
Duration: 33 minutes 18 seconds

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Episode 028 - Fighting for What is Right and The Balance of Working from Home vs Working in the Office

Published: Aug. 11, 2020, 11 a.m.
Duration: 24 minutes 54 seconds

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Episode 027 - Building Community Engagement and Content Through Online Webinars

Published: Aug. 6, 2020, 1:43 p.m.
Duration: 24 minutes 45 seconds

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Episode 026 - Guest Speaker - Amy Kochert - How She Took a Company Community from a Isolated Desert of Forgotten Souls to a Thriving Community

Published: June 30, 2020, 2 p.m.
Duration: 23 minutes 59 seconds

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Episode 025 - Guest Speaker - Holly Firestone - A look Back and a look Forward to Building Communities From Scratch

Published: June 22, 2020, noon
Duration: 25 minutes 14 seconds

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Episode 024 - How To Keep Employees Engaged in the Time of COVID-19

Published: June 15, 2020, noon
Duration: 24 minutes 23 seconds

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Episode 023 - Guest Speaker - Carrie Melissa Jones - Author of Building Brand Communities: How Organizations Succeed by Creating Belonging

Published: June 1, 2020, noon
Duration: 24 minutes 8 seconds

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Episode 022 - Chris & Michael talk Digital Integrations with current Branded Community and how it will equal to a great Customer Experience

Published: May 25, 2020, noon
Duration: 24 minutes 4 seconds

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Episode 021 - Michael Sandoval starts a new job and is over all of Digital - How important is on-ramping?

Published: May 18, 2020, noon
Duration: 22 minutes 43 seconds

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Episode 020 - Case Deflection and Building Online Community for Supporting your Customer Product Questions

Published: May 4, 2020, 1 p.m.
Duration: 36 minutes 29 seconds

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Episode 019 - "A Look Back at Community and What to Expect in the Future" with Special Guest Brian Oblinger

Published: April 14, 2020, 4 p.m.
Duration: 33 minutes 7 seconds

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Episode 018 - Guest Speaker - Valentina Ruffoni -Founder and Community Manager Eat Out Madrid

Published: April 8, 2020, 4 p.m.
Duration: 34 minutes 1 second

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Episode 017 - Guest Speaker Shannon Emery from Higher Logic: How to Position Internal Communities as a Value to Employees

Published: April 1, 2020, 1 p.m.
Duration: 41 minutes 40 seconds

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Episode 016 - "Why Start A New Business?" with Special Guest Erica Kuhl

Published: March 26, 2020, noon
Duration: 29 minutes 15 seconds

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Episode 015 - "How Did We Get Here" with Special Guest Matt Mecham, Co-Founder and Development Director for Invision Community

Published: March 19, 2020, 2 p.m.
Duration: 49 minutes 56 seconds

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Episode 012 - Part 1 Guest Speaker Blake Etheridge: How He Started TI's Super User Program

Published: March 4, 2020, 2 p.m.
Duration: 23 minutes 50 seconds

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Episode 013 - Guest Speaker Blake Ethridge: Building a Super User Program and Creating a 360 Customer View with Community

Published: March 4, 2020, 1 p.m.
Duration: 21 minutes

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Episode 014 - Guest Speaker Blake Ethridge: A Vested Interest to Create a Great Customer Experience

Published: March 4, 2020, noon
Duration: 23 minutes 25 seconds

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Episode 011 - Chris is Confused! Super User, Customer Advocacy, MVP, Ambassador Programs

Published: Feb. 20, 2020, 3 p.m.
Duration: 26 minutes 9 seconds

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Episode 010 - Help Me Believe!

Published: Feb. 13, 2020, 3 p.m.
Duration: 19 minutes 38 seconds

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Episode 009 - Offline Events, When, What and How for Your Community

Published: Feb. 6, 2020, 3 p.m.
Duration: 26 minutes 19 seconds

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Episode 008 - "Be Empowered to Say No" Your #CMAD Self-Care Cure

Published: Jan. 30, 2020, 3 p.m.
Duration: 25 minutes 46 seconds

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Episode 007 - [Case Study] Building Beagleboard.org from The Bottom Up & How You Can Start Your Open Source Community

Published: Jan. 22, 2020, 3 p.m.
Duration: 32 minutes 1 second

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Episode 006 - Case Study: Building a Social Brand in Germany from The Ground Up

Published: Jan. 8, 2020, 3 p.m.
Duration: 23 minutes 57 seconds

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Episode 005 - [Case Study] How a New B2B Community Creates and Drives New Content

Published: Dec. 28, 2019, 4 p.m.
Duration: 24 minutes 41 seconds

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Episode 004 - What Is a Community Manager? It's More Than The Title Suggests

Published: Dec. 11, 2019, 6 a.m.
Duration: 24 minutes 38 seconds

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Episode 003 - "It Takes a Village" - The Importance of Learning From Your Peers

Published: Nov. 27, 2019, 7 p.m.
Duration: 19 minutes 41 seconds

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Episode 002 - Community Adoption Means Solving The Bigger Business Problems

Published: Nov. 20, 2019, 3 p.m.
Duration: 25 minutes 10 seconds

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Episode 001- The Inaugural Episode

Published: Nov. 12, 2019, 7 p.m.
Duration: 27 minutes 20 seconds

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