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Episode 072 - Special Guest Nicole Saunders - Roadmaps, Headcount, Employee Training and more
b'In this special getting to know you episode, Nicole Saunders, Director of Communities at Zendesk, and Chris Detzel touch on many subjects that include community roadmaps, headcount, budgeting, employee training and a lot more. We dive right in to talk about how important roadmaps are to do and how we learned how to do them. \\n\\nThe conversation then took us into headcount. Nicole has an amazing view on how to do this. Chris was all ears on this one!'