Episode 074 - Nicole Saunders, Director of Communities, from Zendesk talks Roles and Responsibilities within Community

Published: Feb. 5, 2022, 10 a.m.

b'Chris and Nicole talk about the roles and responsibilities and which ones she would go back and hire first. We touch on the community manager role, community operations managers and more. Chris got us off a little and started talking about events and what that means. Lastly we then go a bit deeper into what it means as a boss when you hire someone how you should groom and teach folks how to get better at their job.'