Episode 048 -Part One New B2B SaaS Communities - Common Questions Asked By An Organization

Published: Feb. 28, 2021, 2 p.m.

b'In this podcast, we decided to do something a little different. Chris presented the community strategy to his organization through an all hands meeting they had that week. During that presentation he answered over 20 questions from the organization. These are really good questions and we decided on this podcast that we would answer three of them together. \\n\\nQuestions asked and answered during the podcast: \\n1. In a new Branded Community, who are the experts that should help answer customer and partner questions? \\n2. When you open up a new B2B Community, How do you address the the lifecycle of the customer. For example, if they are in implementation stage, do you allow them on the community? Do you have content to help them?\\n3. How do Brands gain Brand awareness with B2B online communities?'