Episode 052 - Community Manager Positions and Who Owns Digital Self-Help Customer Experience?

Published: March 27, 2021, 11 a.m.

b"Chris and Michael talk about the difficulties to connect Community to every single business systems when you first launch. It's all about your strategy, and building a roadmap. \\n\\nWe also talk about the career of community managers. What does a team look like? What's the difference between:\\n- Head Of Community\\n- VP of Community\\n- Director of Community\\n- Community Program Manager\\n- Community Manager\\n\\nChris believes that it's still all over the place!"