Episode 066 - Which Key KPIs of a Community to Share with Your Stakeholders

Published: Oct. 31, 2021, 3:27 p.m.

b"What are your KPI's that you should share back to your stakeholders is the key question that we try to address in this episode. Michael and Chris get a bit deeper than usual on key metrics and core KPI's for community. \\n\\n- Linking current accounts / customers in the community \\n- Engagement and linking that into your CRM and tie it to renewals, upsell and cross sell"