Future Commerce Podcast: eCommerce, DTC and Retail Strategy

Future Commerce Podcast: eCommerce, DTC and Retail Strategy

237 episodes

Are you looking for eCommerce insights, strategy, or operational advice for your eCommerce business? Future Commerce is the leading podcast for founders and operators alike who aren't looking for the next conversion rate optimization tip or how to execute a playbook. It's for those who yearn for something deeper than CRO and PPC. Each week our hosts Phillip Jackson and Brian Lange ask hard questions to founders and executives at successful brands and how they turned their 'making money online' approach into a thriving business. Weekly essays, blogs, show notes, full transcripts, and quarterly market research reports are available at https://futurecommerce.fm

Podcasts

Ecom for New Moms: The future of parenting at the intersection of technology and digital commerce (feat. Ingrid Milman-Cordy)

Published: March 19, 2021, 11 a.m.
Duration: 1 hour 8 minutes 40 seconds

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Shopper Discovery and the Convergence of the Meta & the Physical

Published: March 12, 2021, 2:22 p.m.
Duration: 51 minutes 35 seconds

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Instacart for CMOs: The Four-Sided Marketplace, feat. Kiri Masters, Author of Instacart for CMOs

Published: March 5, 2021, noon
Duration: 47 minutes 21 seconds

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Non-Fungible Podcast: NBA Top Shot, Fractional Ownership, and Meta Mortgages

Published: Feb. 26, 2021, noon
Duration: 46 minutes 37 seconds

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“Adorkable” Brands, Blands, and CARLY (feat. Ben Schott, Bloomberg)

Published: Feb. 19, 2021, noon
Duration: 50 minutes 10 seconds

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“The Most Sustainable Product is One That Already Exists” feat. Adam Siegel, Founder of Recurate

Published: Feb. 12, 2021, noon
Duration: 47 minutes 51 seconds

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The [Broken] Circle of LIfe

Published: Feb. 5, 2021, noon
Duration: 50 minutes 48 seconds

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10 Trends. 70 Pages. 1 Future. Vision is here.

Published: Feb. 1, 2021, 11:27 p.m.
Duration: 2 minutes 4 seconds

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ShopShops Liyia Wu: “We’re Enabling a Generating of Prolific Creators”

Published: Jan. 22, 2021, noon
Duration: 47 minutes 8 seconds

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Net Neutrality and the Deplatforming of Trump (feat. Danny Sepulveda - SVP Policy, MediaMath)

Published: Jan. 15, 2021, noon
Duration: 44 minutes 49 seconds

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"Your Tool, Your Sword, Your Treasure": Corporate Leadership in the post-Trump era

Published: Jan. 8, 2021, 11 a.m.
Duration: 51 minutes 51 seconds

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Divergence: 2020 in Retrospect, feat. Sucharita Kodali, Vice President and Principal Analyst at Forrester

Published: Dec. 25, 2020, noon
Duration: 42 minutes 4 seconds

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[Step by Step] What Tools Can Help Me to Tell My Brand Story?

Published: Dec. 16, 2020, 1:32 p.m.
Duration: 40 minutes 48 seconds

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[Step by Step] How Can I Use Marketing Automation to Get More Done with Less?

Published: Dec. 15, 2020, 12:46 p.m.
Duration: 50 minutes 29 seconds

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[Step by Step] How Can My DTC Brand Compete with Established Brands?

Published: Dec. 14, 2020, 1:15 p.m.
Duration: 37 minutes 12 seconds

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Smelling the Roses with Sunny Chadha, Co-Founder and CEO of Venus ET Fleur

Published: Dec. 11, 2020, noon
Duration: 1 hour 21 minutes 49 seconds

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"How Can DTC Brands Compete?" Step by Step Season 4 Trailer

Published: Dec. 9, 2020, noon
Duration: 2 minutes 3 seconds

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Cooperation, Inspiration and Discovery, feat. Sherline, Founder and CEO of co-op Commerce

Published: Dec. 4, 2020, noon
Duration: 41 minutes 15 seconds

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Robot Work vs. Human Work, feat Ferris Jumah, Founder and CEO of Surge.ai

Published: Nov. 27, 2020, noon
Duration: 57 minutes 59 seconds

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[Step by Step] How to Build Sustainable CX and Avoid Burnout?

Published: Nov. 20, 2020, noon
Duration: 50 minutes 53 seconds

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[Step by Step] How Does CX Address Modern Customer Expectations?

Published: Nov. 19, 2020, noon
Duration: 38 minutes 25 seconds

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[Step by Step] How Does CX Drive Lifetime Value? (feat. Melanie Travis, CEO at Andie Swim)

Published: Nov. 18, 2020, noon
Duration: 30 minutes 34 seconds

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[Step by Step] How to Move From a Contact Center to a Revenue Center?

Published: Nov. 17, 2020, noon
Duration: 43 minutes 19 seconds

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[Step by Step] How Do We Evolve from Customer Support to Customer Experience?

Published: Nov. 16, 2020, noon
Duration: 40 minutes 27 seconds

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Content is King, Channel is Queen, feat. Michelle Grant, Salesforce

Published: Nov. 13, 2020, noon
Duration: 44 minutes 46 seconds

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The Magic of Logistics? Data and Optimization, feat. Jason Murray, Co-Founder and CEO of Shipium

Published: Nov. 6, 2020, noon
Duration: 53 minutes 7 seconds

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There's a Nerd For That - Farfetch, Instacart, and Connecting Shoppable Experiences

Published: Oct. 30, 2020, 11 a.m.
Duration: 53 minutes 20 seconds

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The New DIY: Retail Opportunity in the Passion Economy

Published: Oct. 26, 2020, 10:07 p.m.
Duration: 2 minutes 32 seconds

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A Tale of Two Recoveries: Popshelf, The K-Shaped Recovery, and Spending Power

Published: Oct. 16, 2020, 11 a.m.
Duration: 55 minutes 24 seconds

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Parade: Reimagining a Value Brand, feat. Jack Defuria, Co-Founder and Chief Digital Officer

Published: Oct. 9, 2020, 11 a.m.
Duration: 28 minutes 34 seconds

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Capital and the Creator Economy: Two Conversations with Sari Azout

Published: Oct. 2, 2020, 6:05 p.m.
Duration: 1 hour 33 seconds

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The Anti-Blands: Existential Brands and the New Dadaism

Published: Sept. 25, 2020, 11 a.m.
Duration: 45 minutes 16 seconds

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CPG: "Around You, On You, In You"

Published: Sept. 18, 2020, 11 a.m.
Duration: 58 minutes 18 seconds

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"Low-Cost Indulgence" feat. Mayssa Chehata, Founder and CEO at BEHAVE Candy

Published: Sept. 4, 2020, 11 a.m.
Duration: 44 minutes 18 seconds

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Walmart's Midlife Crisis: The Rise and Fall of Small Business in 2020

Published: Aug. 28, 2020, 11 a.m.
Duration: 45 minutes 48 seconds

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Pants = Tyranny: A Retail Rebirth Report Review

Published: Aug. 21, 2020, 11 a.m.
Duration: 1 hour 3 minutes 5 seconds

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Employing the Highest Levels of Integrity, feat. Nilla Ali, SVP of Commerce at BuzzFeed

Published: Aug. 14, 2020, 11 a.m.
Duration: 46 minutes 12 seconds

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“The Plan Was Always to Go Back to Membership” - feat. Jeremy Cai - CEO at Italic

Published: Aug. 7, 2020, 11 a.m.
Duration: 1 hour 6 minutes 14 seconds

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Announcing NBCUniversal Checkout, Feat. Evan Moore, Vice President of Commerce Partnerships

Published: Aug. 4, 2020, 11 a.m.
Duration: 38 minutes 8 seconds

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Rethinking Everlane on the Nine by Nine Report: Part 2 of Nine by Nine Retrospect

Published: July 31, 2020, 4 p.m.
Duration: 48 minutes 40 seconds

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Timeless, Thoughtful, and Sustainable, feat. Kyle Hoff, Co-Founder & CEO at Floyd

Published: July 24, 2020, 11 a.m.
Duration: 53 minutes 44 seconds

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Streamline and Simplify - feat. Keith Anderson, SVP of Strategy & Insights at Profitero

Published: July 17, 2020, 11 a.m.
Duration: 52 minutes 2 seconds

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Announcing Retail Rebirth: A Report from Future Commerce

Published: July 16, 2020, 11 a.m.
Duration: 1 minute 22 seconds

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Stairway to CEO: Trailblazing in Style with Brian Ree, Co-Founder & CEO of DAILYLOOK

Published: July 14, 2020, 11 a.m.
Duration: 1 hour 18 minutes 18 seconds

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What Makes a Brand Meaningful? A Nine by Nine Report Retrospect

Published: July 10, 2020, 11 a.m.
Duration: 40 minutes 4 seconds

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The Digitally-Enabled Local Business: Transitioning OfferUp’s Platform from C2C to B2C (feat. CEO Nick Huzar)

Published: July 3, 2020, 11 a.m.
Duration: 32 minutes 4 seconds

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Reflections on Gladly's 2020 Consumer Expectations Report feat. Joseph Ansanelli, CEO at Gladly

Published: June 26, 2020, 11 a.m.
Duration: 54 minutes 26 seconds

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Fixing a Practice That Doesn't Align with Values feat. Coulter Lewis, Founder & CEO at Sunday

Published: June 19, 2020, 11 a.m.
Duration: 30 minutes 47 seconds

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Announcement: Stairway to CEO Podcast Joins Future Commerce

Published: June 17, 2020, 7:30 p.m.
Duration: 6 minutes 23 seconds

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Pictures to Paint of a Better Future

Published: June 12, 2020, 11 a.m.
Duration: 47 minutes 27 seconds

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The Yes: App? Department Store? Personal Shopper? Well. Yes. - feat. Julie Bornstein, CEO & Co-Founder at The Yes

Published: June 5, 2020, 11 a.m.
Duration: 54 minutes 58 seconds

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"Our Base Sense of Self is Heightened Right Now"

Published: May 21, 2020, noon
Duration: 48 minutes 19 seconds

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"The Beginner's Mindset is Full of Possibilities" - feat. Jai Jung Kim, Founder - Hydrant

Published: May 15, 2020, 11 a.m.
Duration: 44 minutes 4 seconds

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"Scrappier and Faster" - Using GDocs to Build Community

Published: May 8, 2020, 11 a.m.
Duration: 45 minutes 58 seconds

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"The Fight Of My Life" feat. Christina Stembel, CEO & Founder of Farmgirl Flowers

Published: May 1, 2020, 11 a.m.
Duration: 37 minutes 18 seconds

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"The Consultation Is Not Where It Begins And Ends" feat. Ariel Kaye, CEO and Founder of Parachute

Published: April 30, 2020, 11 a.m.
Duration: 24 minutes 40 seconds

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Gen Z Founders: "Grind and Put In the Work"

Published: April 28, 2020, 11 a.m.
Duration: 47 minutes 30 seconds

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"Customers Need Safety" - feat. Summer Jelinek

Published: April 24, 2020, 11 a.m.
Duration: 43 minutes 7 seconds

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Wyze Leadership: "This Changes the Climate Going Forward" (feat. Anthony Potgieter, Wyze)

Published: April 17, 2020, 12:18 p.m.
Duration: 51 minutes 3 seconds

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Brands x Better feat. Adam Bridegan, CMO - Rhone

Published: April 10, 2020, 11 a.m.
Duration: 36 minutes 37 seconds

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Consumer Spending to Follow Maslow's Hierarchy, feat. Jake Cohen, Director of Product Klaviyo

Published: April 3, 2020, 11 a.m.
Duration: 30 minutes 33 seconds

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Bright Spots Amid Chaos - eCommerce Leadership in the COVID-19 Economic Crisis

Published: March 27, 2020, 8:26 p.m.
Duration: 26 minutes 11 seconds

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Published: March 23, 2020, 6:55 p.m.
Duration: N/A

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Published: March 23, 2020, 6:55 p.m.
Duration: N/A

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Uncharted Territory: Amazon and COVID-19 (feat. Kiri Masters)

Published: March 20, 2020, 11 a.m.
Duration: 45 minutes 36 seconds

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Make the Data Come Alive: Vision 2020 Retrospective feat. Rachel Swanson, Founder of Method + Mode

Published: March 13, 2020, 2 p.m.
Duration: 1 hour 4 minutes 30 seconds

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The Future is What You Make of It. Shape Your Future.

Published: March 12, 2020, 4 p.m.
Duration: 1 minute 55 seconds

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The DTC Echo Chamber, feat. Ingrid Cordy, Guest Host

Published: March 6, 2020, noon
Duration: 56 minutes 1 second

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[Step by Step] What Happens After the Buy Button? feat. Grant Van Kirk, Head of Finance at ROKA

Published: Feb. 27, 2020, noon
Duration: 48 minutes 34 seconds

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How Do I Acquire New Customers? feat. Andy Zuro, President at ZLINE

Published: Feb. 25, 2020, noon
Duration: 38 minutes 48 seconds

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[Step by Step] How Do I Build an eCommerce Tech Stack? feat. Scott Hill, SVP of Product at Brightpearl

Published: Feb. 24, 2020, noon
Duration: 47 minutes 10 seconds

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Buy Better: Empowering Customers to Know the Impact of a Brand (feat. Sandra Capponi - Founder, Good on You)

Published: Feb. 20, 2020, noon
Duration: 45 minutes 25 seconds

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"Affiliate Is A Very Tricky Word" w/ Nilla Ali, Senior Vice President of Commerce at Buzzfeed

Published: Feb. 14, 2020, noon
Duration: 54 minutes 49 seconds

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What Can Retail Learn from the Performing Arts? - w/ Aubrey Bergauer, San Francisco Conservatory of Music

Published: Feb. 7, 2020, noon
Duration: 1 hour 2 minutes 15 seconds

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The Skill Set of the Modern CMO (w/ Ian Leslie, Industry West)

Published: Jan. 31, 2020, noon
Duration: 1 hour 11 minutes 19 seconds

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Monoculture is Dead: LIVE from NRF 2020

Published: Jan. 21, 2020, noon
Duration: 59 minutes 38 seconds

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Vision 2020: A Future Commerce Podcast on the State of Retail, presented by Gladly

Published: Jan. 10, 2020, noon
Duration: 1 hour 6 minutes 30 seconds

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How Accurate Were our 2019 Predictions?

Published: Jan. 7, 2020, 4:11 p.m.
Duration: 58 minutes 2 seconds

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"You See the Glory, But You Don't Know the Story" w/ Audrey McLoghlin, Grayson

Published: Dec. 27, 2019, noon
Duration: 1 hour 5 minutes 4 seconds

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Climate Neutral: The New Minimum Standard for Corporate Responsibility

Published: Dec. 20, 2019, 11:30 a.m.
Duration: 39 minutes 37 seconds

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[Step by Step] How Can I Successfully Sell My Business? (Michelle Cordeiro Grant, Lively)

Published: Dec. 13, 2019, noon
Duration: 34 minutes 54 seconds

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[Step by Step] What is Private Equity and When Do I Need It? (Jeremy Muras, Lion Capital)

Published: Dec. 12, 2019, noon
Duration: 52 minutes 58 seconds

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[Step by Step] How and When Do I Raise Venture Capital? (Robin Li, GGV)

Published: Dec. 11, 2019, 12:55 p.m.
Duration: 50 minutes 11 seconds

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[Step by Step] What is Venture Capital, Anyways? (Brian O’Malley, Forerunner Ventures)

Published: Dec. 10, 2019, noon
Duration: 58 minutes 15 seconds

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[Step by Step] Retail Funding 101 (Jordan Knapp, Jamie Oliver, Shopify Plus)

Published: Dec. 9, 2019, noon
Duration: 42 minutes 56 seconds

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Coming Soon: Step by Step, a New Series

Published: Dec. 7, 2019, 11:46 a.m.
Duration: 1 minute 10 seconds

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"The High and Low Can Exist Together" w/ Jeff Carvalho, Highsnobiety

Published: Dec. 4, 2019, 12:39 p.m.
Duration: 55 minutes

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"Subscriptions Are a Tool, Not a Model" (w/ Mike Lackman - CEO, Trade Coffee)

Published: Nov. 22, 2019, noon
Duration: 1 hour 8 minutes 51 seconds

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"Local is Power" (feat. Alistair Crane, CEO @ Hero)

Published: Nov. 15, 2019, noon
Duration: 1 hour 6 minutes 5 seconds

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"No Money. No Sales. No Customers. Start From Absolute Zero." (feat. Megan Whitman, CDO @ Kopari Beauty)

Published: Nov. 8, 2019, 11 a.m.
Duration: 57 minutes 16 seconds

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Tracksmith: Unapologetically Premium (feat. Matt Taylor, CEO)

Published: Nov. 1, 2019, 10 a.m.
Duration: 1 hour 15 minutes 49 seconds

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Monday Update #003: Climate Neutral, The Conscious Closet, Launch of Everybody and Everyone

Published: Oct. 28, 2019, 9:23 p.m.
Duration: 7 minutes 27 seconds

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Ideation as a Discipline (w/ Ishani Gujral, Madrona Venture Labs)

Published: Oct. 25, 2019, 2:42 p.m.
Duration: 1 hour 17 seconds

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RXBAR CMO: "No Bullsh*t" is Never Going Away

Published: Oct. 18, 2019, 9 a.m.
Duration: 32 minutes 49 seconds

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Environmental Data: Optimizing Supply Chain (w/ Hugh Holman, Observa)

Published: Oct. 11, 2019, 9 a.m.
Duration: 45 minutes 29 seconds

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Monday Update: Klaviyo:BOS

Published: Oct. 7, 2019, 9 a.m.
Duration: 17 minutes 20 seconds

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Bringing Commerce Closer: Audience First (w/ Evan Moore, NBC/Universal)

Published: Oct. 4, 2019, 9 a.m.
Duration: 39 minutes 8 seconds

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"Citizen Commerce: Growing Big While Staying Small" (w/ Jules Pieri, The Grommet)

Published: Sept. 27, 2019, 9 a.m.
Duration: 54 minutes 13 seconds

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Traditional Brands Must Be Less Afraid to Fail (w/ Bob Meixner, Oracle)

Published: Sept. 23, 2019, 9 a.m.
Duration: 45 minutes 40 seconds

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NO SHOW TODAY. #strikewithus #climatestrike

Published: Sept. 20, 2019, 4 p.m.
Duration: 39 seconds

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Amazon: Equal Opportunity Addiction - an Interview with Kiri Masters, Author "Amazon for CMOs"

Published: Sept. 13, 2019, 9 a.m.
Duration: 50 minutes 6 seconds

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"We're Not Selling Products. We're Selling a Way to Use Your Time" an Interview with Pattern Brands

Published: Sept. 6, 2019, 9 a.m.
Duration: 54 minutes 26 seconds

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Focused Brands Find Their Audience (w/ Emily Singer, Chips + Dips)

Published: Aug. 30, 2019, 9 a.m.
Duration: 52 minutes 32 seconds

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BONUS: "Green Commerce": An Interview with Chelsea Clements, Performance Marketing @ Green Growth Brands

Published: Aug. 27, 2019, 12:55 p.m.
Duration: 1 hour 1 minute 31 seconds

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Shopping as Yourself Online (w/ Sabrina Abney, Mizzen + Main and David Pastewka, Drapr)

Published: Aug. 23, 2019, 9 a.m.
Duration: 49 minutes 19 seconds

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Monday Update: The Future Commerce Sustainability Initiative

Published: Aug. 19, 2019, 8:13 p.m.
Duration: 4 minutes 9 seconds

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"Off-Platform": Building Tools to Discover the World (w/ Jeremy King, Pinterest)

Published: Aug. 16, 2019, 9 a.m.
Duration: 54 minutes 42 seconds

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The Attention Economy

Published: Aug. 2, 2019, 11 a.m.
Duration: 27 minutes 45 seconds

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August Bonus Episode - NRF Interview with Sheetz, Rituals

Published: Aug. 1, 2019, 4 a.m.
Duration: 30 minutes 14 seconds

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Trustwashing

Published: July 19, 2019, 11 a.m.
Duration: 35 minutes 46 seconds

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"Late-Stage Capitalism"

Published: July 12, 2019, 11 a.m.
Duration: 38 minutes 33 seconds

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Overcoming Choice Paralysis (feat. Claudine Bianchi, CMO at Zoovu)

Published: July 5, 2019, 11 a.m.
Duration: 27 minutes 8 seconds

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Re-Commerce®

Published: July 1, 2019, 10:30 p.m.
Duration: 3 minutes 14 seconds

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Store Closings in Reverse (w/ Ingrid Milman, e.l.f. Cosmetics)

Published: June 28, 2019, 12:29 p.m.
Duration: 41 minutes 49 seconds

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Cheap Fakes

Published: June 21, 2019, 5:03 p.m.
Duration: 34 minutes 41 seconds

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"Chipotle is Woke Subway"

Published: June 14, 2019, 11 a.m.
Duration: 37 minutes 40 seconds

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"Real Estate as a Luxury Impulse Purchase"

Published: June 10, 2019, 1:30 p.m.
Duration: 28 minutes 44 seconds

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"Challenging the Design Normative"

Published: May 31, 2019, 2:51 p.m.
Duration: 43 minutes 5 seconds

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Is Conversational Commerce a $112B Opportunity?

Published: May 29, 2019, 3:16 a.m.
Duration: 8 minutes 11 seconds

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"Mood Ring Garter Belts by Subscription"

Published: May 24, 2019, 2:32 p.m.
Duration: 35 minutes 21 seconds

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Global Accessibility Awareness Day 2019

Published: May 20, 2019, 6:17 p.m.
Duration: 15 minutes 14 seconds

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"Cameras Literally Freaking Everywhere": Privacy in Exchange for Convenience

Published: May 10, 2019, 6:24 p.m.
Duration: 34 minutes 9 seconds

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"Deliciously Sinful" - Brand Sustainability in the Age of Impulse Luxury (w/ Ingrid Milman)

Published: April 26, 2019, 11 a.m.
Duration: 48 minutes 54 seconds

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Bonus - Earth Day 2019

Published: April 23, 2019, 2:16 p.m.
Duration: 6 minutes 2 seconds

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"Data-Driven Storytelling" - feat. Rachel Swanson, Method + Mode Research

Published: April 19, 2019, 11 a.m.
Duration: 50 minutes 35 seconds

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"The Modern Consumer Has Trust Issues" feat. Scott Emmons, CTO at Current Global

Published: April 12, 2019, 12:33 p.m.
Duration: 53 minutes 57 seconds

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"Shallow Fakes", Models and Robots - an Interview with SuperPersonal founder Yannis Konstantinidis

Published: April 5, 2019, 12:17 p.m.
Duration: 37 minutes 16 seconds

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"I'm Lovin' It": Upselling french fries in the age of personalization

Published: March 29, 2019, 2:55 p.m.
Duration: 43 minutes 7 seconds

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"Transforming Showrooms into Collaboration Spaces"

Published: March 18, 2019, 12:30 p.m.
Duration: 51 minutes 11 seconds

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Capture a Customer, Capture a Household - Interview with Michelle Cordeiro Grant, CEO of Lively (Live at Shoptalk 2019)

Published: March 12, 2019, 3:02 a.m.
Duration: 24 minutes 12 seconds

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Deep Fakes for Commerce: A New Era of Personalization for Retail

Published: March 6, 2019, 8:32 a.m.
Duration: 27 minutes 59 seconds

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"The Intersection of Preferences and Intent" (with Chris Homer, CTO @ thredUP)

Published: March 1, 2019, 2:33 p.m.
Duration: 37 minutes 55 seconds

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"Bottle Up Kindness" (w/ Ingrid Milman, Ann Taylor)

Published: Feb. 22, 2019, 12:45 p.m.
Duration: 31 minutes 32 seconds

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"The Future is Driven by Failure"

Published: Feb. 15, 2019, 5:57 p.m.
Duration: 39 minutes 30 seconds

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"Controlling My Data Should Be a Fundamental Human Right"

Published: Feb. 8, 2019, 9:51 p.m.
Duration: 36 minutes 41 seconds

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Annual Predictions Episode - 2019 Commerce Trends and Technology

Published: Feb. 1, 2019, 7:15 p.m.
Duration: 1 hour 6 minutes 50 seconds

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"Ingredient Brands are the Future" Live from NRF 2019

Published: Jan. 25, 2019, 9:31 p.m.
Duration: 1 hour 3 minutes 51 seconds

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"Instagrammable Moments" Live @ NRF 2019

Published: Jan. 17, 2019, 2:52 a.m.
Duration: 1 hour 2 minutes 52 seconds

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"New Commerce" with Brandon L. Singer, Cushman Wakefield

Published: Nov. 27, 2018, 4:57 p.m.
Duration: 35 minutes 33 seconds

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First Look: Mobile Optimization Study

Published: Nov. 20, 2018, noon
Duration: 32 minutes 37 seconds

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Wayfair: Building Durable Customer Experiences

Published: Oct. 31, 2018, 3:34 p.m.
Duration: 55 minutes 54 seconds

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"Shopify LA" = Apple Genius Bar?

Published: Oct. 25, 2018, 1:25 p.m.
Duration: 33 minutes 41 seconds

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Amazon Cake Mix®

Published: Oct. 16, 2018, 4:41 a.m.
Duration: 27 minutes 27 seconds

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"California Is Our Only Hope"

Published: Oct. 9, 2018, 11 a.m.
Duration: 50 minutes 2 seconds

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"Right on Target"

Published: Oct. 1, 2018, 8:51 p.m.
Duration: 50 minutes 2 seconds

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"New Ways of Engaging Old Models" (w/ Stefanie Botelho, CEO Fitzroy Toys)

Published: Sept. 26, 2018, 5:48 p.m.
Duration: 41 minutes 57 seconds

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Shop.org 2018 Innovation Lab

Published: Sept. 21, 2018, 11:25 p.m.
Duration: 38 minutes 27 seconds

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"There's Always Money in the Banana Stand"

Published: Aug. 24, 2018, 1:27 p.m.
Duration: 47 minutes 37 seconds

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"Email is a Global Identity Platform" (w/ Allen Nance, Emarsys)

Published: Aug. 17, 2018, 3:56 p.m.
Duration: 54 minutes 16 seconds

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"Clicks to Bricks"

Published: Aug. 10, 2018, 12:30 a.m.
Duration: 1 hour 3 minutes 52 seconds

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"Zucchini in a Cucumber Pile" w/ Sucharita Kodali

Published: Aug. 1, 2018, 8:53 p.m.
Duration: 50 minutes 15 seconds

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"There is No One Best Experience" (w/ Monika Kochhar, Smartgift)

Published: July 25, 2018, 4:03 p.m.
Duration: 49 minutes 49 seconds

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"PANDA-MONIUM": The Great Build-a-Bear crisis of 2018

Published: July 16, 2018, 2:22 p.m.
Duration: 49 minutes 31 seconds

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"We Shouldn't Have to Wear Juggalo Makeup"

Published: July 6, 2018, 2:04 p.m.
Duration: 52 minutes 34 seconds

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"Choose Your Own Adventure" (w/ Dave Pelton, Vertex)

Published: June 18, 2018, 4:11 p.m.
Duration: 30 minutes 19 seconds

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Community as a Retail Differentiator

Published: June 8, 2018, 11:35 a.m.
Duration: 38 minutes 5 seconds

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"Nirvana of Personalization"

Published: May 31, 2018, 1:45 p.m.
Duration: 42 minutes 34 seconds

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Manufactured Scarcity: Secondhand Commerce

Published: May 25, 2018, 12:27 p.m.
Duration: 57 minutes 13 seconds

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"Sommoliers of Retail"

Published: May 21, 2018, 6:26 p.m.
Duration: 55 minutes 22 seconds

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"Push Notifications for Chewbacca Bobble Heads"

Published: May 16, 2018, 3:09 a.m.
Duration: 59 minutes 9 seconds

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"Secondhand is the New New" (w/ Ryan MacInnis)

Published: May 10, 2018, 3:20 p.m.
Duration: 53 minutes 19 seconds

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"Leading Indicators of Unchecked Inflation"

Published: April 17, 2018, 6:43 a.m.
Duration: 41 minutes 1 second

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Retail Renaissance: A Review of Shoptalk 2018

Published: March 30, 2018, 7:46 p.m.
Duration: 1 hour 6 minutes 39 seconds

Listed in: Other

"Leadership is Not a Destination" - An Interview with David J. Katz

Published: March 23, 2018, 5:07 a.m.
Duration: 54 minutes 46 seconds

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"Deep Fakes" - Weaponizing Artificial Intelligence

Published: March 13, 2018, 4:12 p.m.
Duration: 43 minutes 7 seconds

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Bonus Episode: Interview with E-commerce Braintrust Podcast: Voice Commerce

Published: Feb. 28, 2018, 1 p.m.
Duration: 8 minutes 49 seconds

Listed in: Other

Voice Commerce: Distribution vs. Brand (w/ Ryan MacInnis, Voysis)

Published: Feb. 27, 2018, 3:50 a.m.
Duration: 43 minutes 43 seconds

Listed in: Other

We Pay a Visit to Amazon Go

Published: Feb. 19, 2018, 10:35 p.m.
Duration: 46 minutes 49 seconds

Listed in: Other

An Anagram for Weyland-Yutani Corporation

Published: Feb. 8, 2018, 3:06 a.m.
Duration: 58 minutes 39 seconds

Listed in: Other

"It's Twenty-Bleeping-Eighteen"

Published: Jan. 29, 2018, 2:02 p.m.
Duration: 40 minutes 21 seconds

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"Zero Mentions of Omnichannel" - LIVE at NRF 2018

Published: Jan. 24, 2018, 3:25 p.m.
Duration: 1 hour 2 minutes 12 seconds

Listed in: Other

Mine Bitcoin with Kodak for Fun and Profit (CES 2018 Review)

Published: Jan. 15, 2018, 3:19 p.m.
Duration: 56 minutes 35 seconds

Listed in: Other

Virtual Reality You Can Feel (w/ Greg Bilsland, HaptX)

Published: Dec. 27, 2017, 4:40 p.m.
Duration: 52 minutes 24 seconds

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"Don't Underestimate What Can Happen in Just 1 Year"

Published: Dec. 18, 2017, 3:29 p.m.
Duration: 47 minutes

Listed in: Other

"Microsoft Paint, but for Augmented Reality"

Published: Dec. 12, 2017, 5:33 a.m.
Duration: 45 minutes 1 second

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"Consumerism is our Religion"

Published: Dec. 5, 2017, 8:35 p.m.
Duration: 47 minutes 29 seconds

Listed in: Other

"One Technology Leading to Another"

Published: Nov. 27, 2017, 7:48 p.m.
Duration: 36 minutes 41 seconds

Listed in: Other

FC INSIDERS Giveaway - PLUS - sneak peek at Episode 52

Published: Nov. 22, 2017, 9:24 p.m.
Duration: 4 minutes 12 seconds

Listed in: Other

AI, Classism, and the Digital Divide

Published: Nov. 20, 2017, 1 p.m.
Duration: 54 minutes 54 seconds

Listed in: Other

"Retail Tech Moves Fast, We're Moving Faster"

Published: Nov. 13, 2017, 1 p.m.
Duration: 55 minutes 40 seconds

Listed in: Other

Public Policy and Net Neutrality (w/ Ambassador Daniel Sepulveda)

Published: Nov. 6, 2017, 1 p.m.
Duration: 45 minutes 2 seconds

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Gamifying Healthcare

Published: Oct. 28, 2017, noon
Duration: 1 hour 17 minutes 53 seconds

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Is Magic Leap the Solyndra of 2017?

Published: Oct. 19, 2017, 3:45 p.m.
Duration: 50 minutes 56 seconds

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"Behind the Veneer"

Published: Oct. 13, 2017, 4:27 p.m.
Duration: 53 minutes 21 seconds

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Ecosystem Innovation (w/ Peter Sheldon, Magento)

Published: Oct. 9, 2017, 2:13 p.m.
Duration: 58 minutes 58 seconds

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The Future of Music isn't *just* Digital (w/ Asthmatic Kitty)

Published: Oct. 4, 2017, 10:39 p.m.
Duration: 45 minutes 44 seconds

Listed in: Other

"Storytellers are the best Futurists" - (w/ Amanda Manna - Lowe's Innovation Labs)

Published: Sept. 18, 2017, 7:34 p.m.
Duration: 52 minutes 29 seconds

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The Art of Crowdsourcing Innovation (w/ Caleb Light, Power Practical)

Published: Aug. 24, 2017, 1:41 a.m.
Duration: 58 minutes 58 seconds

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"Technology, for Technology's Sake" (w/Sucharita Mulpuru)

Published: Aug. 11, 2017, 6 a.m.
Duration: 59 minutes 40 seconds

Listed in: Other

"The Persuadables" - A Viant Study Review (w/ Richard Kestenbaum)

Published: Aug. 7, 2017, 3:09 p.m.
Duration: 23 minutes 34 seconds

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Scobleized (w/Robert Scoble)

Published: July 19, 2017, 4:16 a.m.
Duration: 1 hour 11 minutes 16 seconds

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"Is Retail Really in Crisis? - A Merchant to Merchant Special"

Published: July 11, 2017, 3:20 p.m.
Duration: 53 minutes 10 seconds

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"Brick and Mortar Still Matters"

Published: June 22, 2017, 5:26 p.m.
Duration: 51 minutes 3 seconds

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Machine Vision and Google I/O Review

Published: June 13, 2017, 2:54 p.m.
Duration: 1 hour 5 minutes 45 seconds

Listed in: Other

"Retail isn't Dead - We're Just Not Doing it Right" (w/ Nick Vu, Adidas)

Published: June 1, 2017, 9:49 p.m.
Duration: 52 minutes 20 seconds

Listed in: Other

What does "Future" Mean, Anyway? (featuring Jason and Scot)

Published: May 24, 2017, 5:04 p.m.
Duration: 55 minutes 57 seconds

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"Yeah Yeah Yeah, Fine, Let's Talk About Echo Look"

Published: May 12, 2017, 3:09 p.m.
Duration: 58 minutes 10 seconds

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#retailcrisis

Published: April 25, 2017, 6:49 p.m.
Duration: 1 hour 5 minutes 40 seconds

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Future of Content (w/ Acquia)

Published: April 10, 2017, 2:45 p.m.
Duration: 42 minutes 31 seconds

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Body Data is the Next Revolution (w/ Body Labs)

Published: March 30, 2017, 2:39 p.m.
Duration: 56 minutes 6 seconds

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Funko and the Future of Digital In-Store and Blockchain (w/ Jacob Matson)

Published: March 11, 2017, 2:33 p.m.
Duration: 1 hour 1 minute 21 seconds

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NRF Series: "Future of SMB" (w/ Brian Moran)

Published: March 8, 2017, 7:12 p.m.
Duration: 25 minutes 26 seconds

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NRF Interview Series: Bryan Eisenberg

Published: Feb. 28, 2017, 3:40 a.m.
Duration: 28 minutes 53 seconds

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NRF Series: Interview with Andrew Busby

Published: Feb. 23, 2017, 7:15 p.m.
Duration: 30 minutes 20 seconds

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The Future of Search Engine Marketing

Published: Feb. 21, 2017, 4:07 p.m.
Duration: 1 hour 59 seconds

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Predictions for 2017, NRF Recap

Published: Feb. 15, 2017, 8:46 p.m.
Duration: 59 minutes 8 seconds

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NRF Series: IBM Watson with Amber Armstrong

Published: Jan. 30, 2017, 5:54 p.m.
Duration: 31 minutes 9 seconds

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"Whoa Amazon Go"

Published: Jan. 18, 2017, 7:49 p.m.
Duration: 1 hour 8 minutes 56 seconds

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Possibilities with AI and Bots (with Brian Roemmele)

Published: Jan. 6, 2017, 10:11 p.m.
Duration: 1 hour 5 minutes 49 seconds

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#VoiceFirst (with Brian Roemmele)

Published: Dec. 29, 2016, 3:43 p.m.
Duration: 58 minutes 45 seconds

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Online Experiences IRL (w/ Dean Flynn of FoyerLive)

Published: Dec. 5, 2016, 6:38 p.m.
Duration: 47 minutes 47 seconds

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Impact of Isolationist Economic Policy

Published: Nov. 18, 2016, 7:02 a.m.
Duration: 33 minutes 12 seconds

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Virtual Reality for Commerce (with Saku Panditharatne)

Published: Nov. 9, 2016, 2:59 p.m.
Duration: 58 minutes 53 seconds

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Artificial Intelligence for Retention (w/ Fang Cheng of Linc)

Published: Oct. 31, 2016, 8:24 p.m.
Duration: 51 minutes 4 seconds

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Artificial Intelligence in Commerce (w/ Jonathan Epstein of Sentient Technologies)

Published: Oct. 24, 2016, 5:38 p.m.
Duration: 59 minutes 9 seconds

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"Unbridled Witticisms"

Published: Oct. 17, 2016, 1:38 p.m.
Duration: 57 minutes 49 seconds

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Avoiding the Cringe (w/ Jason L. Baptiste)

Published: Oct. 7, 2016, 7:45 p.m.
Duration: 50 minutes 35 seconds

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Transformational Retail (featuring Healey Cypher of Oak Labs)

Published: Sept. 26, 2016, 4 a.m.
Duration: 38 minutes 21 seconds

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The Dark Side

Published: Sept. 22, 2016, 10:14 a.m.
Duration: 1 hour 1 minute 34 seconds

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Future of Retail (featuring Scott Emmons, Neiman Marcus iLab)

Published: Sept. 14, 2016, 1 p.m.
Duration: 52 minutes 12 seconds

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Body Data

Published: Aug. 20, 2016, 1:33 p.m.
Duration: 1 hour 12 minutes 49 seconds

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Acquisitions, Acquisitions Everywhere

Published: Aug. 4, 2016, 1:29 p.m.
Duration: 1 hour 8 minutes 43 seconds

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Augmented Reality is Just Getting Started

Published: July 15, 2016, 1:25 p.m.
Duration: 52 minutes 12 seconds

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Cognitive Commerce (featuring Tom Robertshaw)

Published: July 7, 2016, 1:21 p.m.
Duration: 59 minutes 43 seconds

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An Introduction to Passive Commerce

Published: July 6, 2016, 1:04 p.m.
Duration: 1 hour 3 minutes 32 seconds

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Danger Ahead: Challenges Preventing Adoption

Published: June 29, 2016, 1 p.m.
Duration: 1 hour 50 seconds

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Conversational Commerce: Google I/O

Published: June 28, 2016, 12:53 p.m.
Duration: 1 hour 5 minutes 12 seconds

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Conversational Commerce: WWDC

Published: June 14, 2016, 1 p.m.
Duration: 52 minutes

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