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Ep 99, Book: The 7 Pillars of Customer Success, Wayne McCulloch
b'Join Kristen Hayer in conversation with Wayne McCulloch, Global Head of Customer Success (SaaS) at Google Cloud as we talk about his new book, The 7 Pillars of Customer Success. I\\u2019m excited for all of you to hear more about it along with Wayne\\u2019s tips for building a success program.'