Ep 7 - Loni Sprat, Director of CS at Entelo

Published: March 27, 2017, 10:26 p.m.

b'Loni, who works for a company that deals in recruitment technology, discusses how she builds CS teams, and what she looks for in a new recruit. She explores how to build a Customer Success organization, the various roles you should introduce as you scale, and how to make smart decisions about who to add and when.'