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b'We are into 2020, but what was popular in 2019? Stay here with me and I will share with you the top ten episodes for hospitality property owners and managers last year.

Thank you for joining me for a very special instalment recapping the top 10 episodes of 2019. I like this episode because it gives me the opportunity to take stock of which topics resonated with you the past year.

I will be counting down from 10 \\u2013 1 and I will give you a snippet from each episode to remind you of why they were so popular.

If you go to KeystoneHospitalityDevelopment.com/KHDC177 you will find the show notes with all the links to the top ten episodes.


So, without further ado, let\\u2019s dive into the top ten most popular episodes starting with #10\\u2026

Ep. #151 - Go Green \\u2013 How to Make Your Property Eco-Friendly

Without an environmental program in place, hospitality properties are falling behind the times and may be losing business from customers who book using this as criteria when choosing a property.

If this is the case with your property, don\\u2019t panic! I\\u2019m going to show you how investing in renewable & eco-friendly resources can help improve your hospitality properties overall bookings and patronage.


In 9th position is

Ep. #172 - Hotel Questionnaire \\u2013 The Right Survey Questions to Ask

The first thing is you have to know how well you really know your target market.

Their pains...
Their problems...
Their motivations...


Are you marketing your hospitality property online and feel like your message is falling flat?

\\u2022Do people understand what you have to offer?

\\u2022Do you know your target market?

Today, I will look at how using surveys (the right way!) can lead to more bookings.


Next at #8 is

Ep. #173 - Why Great Employees Quit

Over the years, these owners or managers might have driven their best people away and will continue to do so until they spot the connection between policies, passion, performance and profits.

This is what I mean:

\\u2022The more policies, the less passion you\'ll get from your team.

\\u2022The less passion, the less exciting the team\'s performance will be.

\\u2022The less exciting the performance, the lower your profits will be.

Make sense?


Continue reading and I will share with you the seven top favourite episodes of 2019\\u2026




\\u21d2 TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY CONSULTING:

https://keystonehospitalitydevelopment.com/KHDC177


\\u21d2 And don\\u2019t forget to join the \\u201c6 Day Challenge\\u201d here:

https://keystonehospitalitydevelopment.com/6-day-challenge-log-in-here/


RESOURCES & LINKS MENTIONED IN THIS EPISODE:
The Keystone HDC Training Tutorials

https://courses.keystonehospitalitydevelopment.com/


Keystone HDC Post Downloads
We add to them every month.

https://KeystoneHospitalityDevelopment.com/KHDC140


Join our community in \\u201cThe Hospitality Property School Group\\u201d \\u2013 Check it Out for One Full Week for Only $1

https://keystonehospitalitydevelopment.com/membership-site


Say hi on social:

Facebook: https://www.facebook.com/KeystoneHDC

Twitter: https://twitter.com/KeystoneHDC

Linkedin: https://www.linkedin.com/company/keystone-hospitality-development/


Listen to The Hospitality Property School Podcast here:

https://keystonehospitalitydevelopment.com/itunes-podcast
https://www.spreaker.com/keystonehdc


YouTube
https://youtu.be/Evy6sDnEwhg


Hospitality Property School is a division of Keystone HDC'