Podcasts Culture Hospitality Property School
Hospitality Property School

Hospitality Property School

215 episodes

Hospitality Property School Podcast is written and produced by travel authorities that have come together with decades of hotel, resort, inn and bed & breakfast visitation experience. We have spent thousands of hotel nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as receiving feedback from 100,000s of customers.

This knowledge has given us a unique insight into the wants, needs and requirements of individual and group travellers, as well as management & employees.

In these podcasts, we are sharing this knowledge in easy-to-understand bit size episodes with aspiring and seasoned hoteliers/innkeepers.

New episodes are released every Thursday at 12 pm EST / 6 pm CET

Podcasts

Checking In, Staying In: Effective Strategies for Retaining Top Hotel Talent | Ep. #352

Published: July 20, 2023, 4 p.m.
Duration: 7 minutes 26 seconds

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Guarding the Guest Experience: Key Qualifications for Hotel Security Employees | Eps. #351

Published: July 13, 2023, 4 p.m.
Duration: 6 minutes 58 seconds

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Numbers that Matter: Qualifications for Hotel Accounting and Finance Employees | Eps. #350

Published: July 6, 2023, 4 p.m.
Duration: 8 minutes 8 seconds

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How Trained Spa & Wellness Employees Can Boost Your Hotel's Revenue & Guest Satisfaction | Eps. #349

Published: June 29, 2023, 4 p.m.
Duration: 8 minutes 11 seconds

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Why Hiring Competent Hotel Maintenance Employees Are Critical for Your Infrastructure | Eps. #348

Published: June 22, 2023, 4 p.m.
Duration: 12 minutes 22 seconds

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Reviving Your Hospitality Property Brand: Tips and Tricks | Eps. #347

Published: June 15, 2023, 4 p.m.
Duration: 8 minutes 45 seconds

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Interview with Gudrun Cuillo: Hospitality Property Owner, Winemaker & Author | Ep. #346

Published: June 8, 2023, 4 p.m.
Duration: 50 minutes 56 seconds

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The Qualifications That Set a Great Hotel Concierge Apart | Eps. #345

Published: June 1, 2023, 4 p.m.
Duration: 8 minutes 49 seconds

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The Key Qualifications to Look for in a Hotel Human Resources Employee | Eps. #344

Published: May 25, 2023, 7:02 p.m.
Duration: 9 minutes 15 seconds

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The Top Qualifications Every Hotel Sales and Marketing Employee Should Possess | Eps. #343

Published: May 19, 2023, 1:05 p.m.
Duration: 8 minutes 22 seconds

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Serving Success: Qualifications Every Hotel Food and Beverage Employee Should Possess | Eps. #342

Published: May 11, 2023, 4 p.m.
Duration: 10 minutes 16 seconds

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The Invisible Heroes of Hospitality: Qualifications for a Hotel Housekeeper | Ep. #341

Published: May 4, 2023, 4 p.m.
Duration: 8 minutes 43 seconds

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Dan Roberge - CEO of Maintenance Care Interview | Ep. #340

Published: April 27, 2023, 4 p.m.
Duration: 26 minutes 51 seconds

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Expert Insights: Hiring the Right Front Desk Employees for Your Hotel's Success | Ep. #339

Published: April 20, 2023, 4 p.m.
Duration: 12 minutes 27 seconds

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Behind the Scenes: A Look into the Best Practices for Conducting Hotel Employee Interviews |Ep. #338

Published: April 13, 2023, 4 p.m.
Duration: 16 minutes 11 seconds

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How to Attract the Best Employees to Your Hotel: Tips from Industry Experts | Ep. #337

Published: April 6, 2023, 4 p.m.
Duration: 9 minutes 41 seconds

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From Hiring to Retention: How a DEI Strategy Can Transform Your Hotel Workforce | Ep. #336

Published: March 30, 2023, 4 p.m.
Duration: 10 minutes 23 seconds

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Attracting Top Talent: Best Practices for Recruiting Hotel Employees | Ep. #335

Published: March 23, 2023, 5 p.m.
Duration: 8 minutes 29 seconds

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10 Departments In a Hotel A Guideline for All Hospitality Propertys | Ep. #334

Published: March 16, 2023, 5 p.m.
Duration: 9 minutes 40 seconds

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Interior Design Specialist Stacy Garcia Interview | Ep. #333

Published: March 9, 2023, 5 p.m.
Duration: 47 minutes 2 seconds

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RevPAR Optimization: How to Maximize Revenue Per Available Room | Ep. #332

Published: March 2, 2023, 5 p.m.
Duration: 14 minutes 36 seconds

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Interview with Mark Ross-Smith, CEO & Co-founder at Loyalty Data Co | Ep. #331

Published: Feb. 23, 2023, 5 p.m.
Duration: 44 minutes 10 seconds

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Streamline Your Bookings With These Innovative Hotel App Features | Ep. #330

Published: Feb. 16, 2023, 5 p.m.
Duration: 11 minutes 38 seconds

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Rise Above the Competition: Understanding What Hotel Evaluators Want | Ep. #329

Published: Feb. 9, 2023, 5 p.m.
Duration: 10 minutes 29 seconds

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Creating a Culture of Customer Service: How to Make Your Hotel Stand Out | Ep. #328

Published: Feb. 2, 2023, 5 p.m.
Duration: 12 minutes 30 seconds

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The Authentic Hotel Business Plan | Verified Techniques | Ep. #327

Published: Jan. 26, 2023, 5 p.m.
Duration: 30 minutes 43 seconds

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Pre-Opening Hotel Strategies to Ensure a Successful Launch | Ep. #326

Published: Jan. 19, 2023, 5 p.m.
Duration: 15 minutes 21 seconds

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Top 12 Hospitality Property Trends for 2023 | Ep. #325

Published: Jan. 12, 2023, 5 p.m.
Duration: 13 minutes 40 seconds

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10 Most Popular Episodes of 2022-Hospitality Property School | Ep. #324

Published: Dec. 22, 2022, 5 p.m.
Duration: 14 minutes 49 seconds

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11 Useful Tips to Open a Wonderful Hotel Restaurant and Bar | Ep. #323

Published: Dec. 15, 2022, 5 p.m.
Duration: 14 minutes 30 seconds

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How to Fire an Employee-The Right & Wrong Ways | Ep. #322

Published: Dec. 8, 2022, 5 p.m.
Duration: 11 minutes 51 seconds

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Courses to Elevate Your Hospitality Property Skills | Ep. #321

Published: Dec. 1, 2022, 5 p.m.
Duration: 20 minutes 7 seconds

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Why Hotel Employee Training is Important | Ep. #320

Published: Nov. 24, 2022, 5 p.m.
Duration: 24 minutes 53 seconds

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Improve Your Employee Experience & Elevate Your Guest Satisfaction | Ep. #319

Published: Nov. 17, 2022, 5 p.m.
Duration: 11 minutes 59 seconds

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Recruiting the Right Hotel Employees | Ep. #317

Published: Nov. 3, 2022, 5 p.m.
Duration: 15 minutes 17 seconds

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Why Hotel Employees Quit & What You Can Do | Ep. #316

Published: Oct. 27, 2022, 4 p.m.
Duration: 14 minutes 10 seconds

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Furniture Ideas for Your Hotel | Ep. #315

Published: Oct. 20, 2022, 4 p.m.
Duration: 4 minutes 31 seconds

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12 Things to Consider When Buying Hotel Furniture | Ep. #314

Published: Oct. 13, 2022, 4 p.m.
Duration: 10 minutes 35 seconds

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What Type of Hotel or Resort Do You Want?| Ep. #313

Published: Oct. 6, 2022, 4 p.m.
Duration: 9 minutes 1 second

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Here Are The First Steps to Starting a Hotel or Resort | Ep. #312

Published: Sept. 29, 2022, 4 p.m.
Duration: 11 minutes 3 seconds

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How to Start a Hotel Business: What You Need To Know | Ep. #311

Published: Sept. 22, 2022, 4 p.m.
Duration: 8 minutes 59 seconds

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Finding Success in Service: How To Thrive In The Hospitality Sector | Ep. #310

Published: Sept. 15, 2022, 4 p.m.
Duration: 7 minutes 50 seconds

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What Do Hospitality Property Evaluators Look For? | Ep. #309

Published: Sept. 8, 2022, 4 p.m.
Duration: 9 minutes 11 seconds

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16 Customer Service Techniques For Your Bed and Breakfast | ep. #308

Published: Sept. 1, 2022, 4 p.m.
Duration: 12 minutes 35 seconds

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12 Steps to Get GuestsTo Your Bed and Breakfast | ep. #307

Published: Aug. 25, 2022, 4 p.m.
Duration: 11 minutes 14 seconds

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Best Bed and Breakfast Breakfast Ideas | Eps. #306

Published: Aug. 18, 2022, 4 p.m.
Duration: 8 minutes 42 seconds

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Buying Furniture for Your Bed & Breakfast | Eps. #305

Published: Aug. 11, 2022, 4 p.m.
Duration: 10 minutes 58 seconds

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14 Guidelines to Design a Bed and Breakfast Effectively | Eps. #304

Published: Aug. 4, 2022, 4 p.m.
Duration: 14 minutes 35 seconds

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Buying a Bed and Breakfast Checklist | Eps. #303

Published: July 28, 2022, 4 p.m.
Duration: 13 minutes 3 seconds

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The Authoritative Bed and Breakfast Business Plan | Ep. #301

Published: July 14, 2022, 4 p.m.
Duration: 15 minutes 24 seconds

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Hospitality Property School 10th Anniversary/300th Episode Celebration | Ep. #300

Published: July 7, 2022, 4 p.m.
Duration: 10 minutes 47 seconds

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17 Benefits of Owning a Bed and Breakfast | Ep. #299

Published: June 30, 2022, 4 p.m.
Duration: 11 minutes 59 seconds

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Starting a Bed and Breakfast 2022 | Ep. #298

Published: June 23, 2022, 4 p.m.
Duration: 9 minutes 57 seconds

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Travis Talbot: Food & Beverage Specialist Interview | Ep. #297

Published: June 16, 2022, 4 p.m.
Duration: 1 hour 12 seconds

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Starting a Vacation Rental Business: Your 101 Guide | Ep. #296

Published: June 9, 2022, 10 a.m.
Duration: 8 minutes 57 seconds

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Is It Better to Buy An Existing Bed & Breakfast or Start It New? | Ep. #295

Published: June 2, 2022, 4 p.m.
Duration: 8 minutes 50 seconds

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How to Enhance Your Room Service Sales | Ep. #294

Published: May 26, 2022, 4 p.m.
Duration: 10 minutes 2 seconds

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Website Design: 22 Ways to Get Eyes on Your Site | Ep. #293

Published: May 19, 2022, 4 p.m.
Duration: 3 minutes 33 seconds

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10 Questions to Ask When Choosing An Online Reservation System | Ep. #292

Published: May 12, 2022, 4 p.m.
Duration: 13 minutes 53 seconds

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7 Crucial Questions to Ask When Choosing a Content Management System | Ep. #291

Published: May 5, 2022, 4 p.m.
Duration: 10 minutes 28 seconds

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Tactics For a Successful Pricing Strategy & Why Should You Care | Ep. #290

Published: April 28, 2022, 4 p.m.
Duration: 8 minutes 7 seconds

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Shawn Tarter - Founder of the RealTime Reservation | Ep. #289

Published: April 21, 2022, 4 p.m.
Duration: 21 minutes 56 seconds

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How to Make Your Property Eco-Friendly | Ep. #288

Published: April 14, 2022, 4 p.m.
Duration: 14 minutes 49 seconds

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7 Ways to Improve Operations | Ep. #287

Published: April 7, 2022, 4 p.m.
Duration: 10 minutes 18 seconds

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How to Use Digital Technology & Stand Out | Ep #286

Published: March 31, 2022, 4 p.m.
Duration: 9 minutes 9 seconds

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7 Ways to Attract Local Guests | Ep. #285

Published: March 24, 2022, 5 p.m.
Duration: 9 minutes 51 seconds

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18 Qualities of a Top Hotel Manager | Ep. #284

Published: March 17, 2022, 5 p.m.
Duration: 17 minutes 39 seconds

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10 Productivity Traits That Waste Time | Ep. #283

Published: March 10, 2022, 5 p.m.
Duration: 10 minutes 11 seconds

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7 Verified Techniques to Boost Security at Your Hospitality Property | Ep. #282

Published: March 3, 2022, 5 p.m.
Duration: 10 minutes 38 seconds

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Jim Snediker - CEO of Stock Mfg - Hotel Restaurant Uniforms | Ep. #281

Published: Feb. 24, 2022, 5 p.m.
Duration: 34 minutes 59 seconds

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33 Amenity Ideas You Need To Consider Now | Ep. #280

Published: Feb. 17, 2022, 5 p.m.
Duration: 7 minutes 6 seconds

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7 Reasons Guest Satisfaction Has Dropped | Ep. #279

Published: Feb. 10, 2022, 5 p.m.
Duration: 9 minutes 1 second

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6 Strategies for Dealing with Labour Shortages in The Hospitality Property Industry | Ep. #278

Published: Feb. 3, 2022, 5 p.m.
Duration: 13 minutes

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How to Turn Data into Bookings for Hotels-Resorts-Bed & Breakfasts | Ep. #277

Published: Jan. 27, 2022, 5 p.m.
Duration: 9 minutes 3 seconds

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How 5G Is Changing the Hospitality Property Industry | Ep. #276

Published: Jan. 20, 2022, 5 p.m.
Duration: 7 minutes 57 seconds

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Guaranteed Ways to Make Your Hospitality Property Memorable | Ep. #275

Published: Jan. 13, 2022, 5 p.m.
Duration: 12 minutes 55 seconds

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Branding Strategy Cheat Sheet Hotels-Resorts-Bed and Breakfasts | Ep. #274

Published: Jan. 6, 2022, 5 p.m.
Duration: 11 minutes 51 seconds

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Hospitality Property School-10 Most Popular Episodes of 2021 | Ep. #273

Published: Dec. 16, 2021, 5 p.m.
Duration: 14 minutes 10 seconds

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How to Develop Your Market Strategy & Increase Bookings | Ep. #272

Published: Dec. 9, 2021, 5 p.m.
Duration: 10 minutes 36 seconds

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Profit With Cross-Selling & Upselling Products | Ep. #271

Published: Dec. 2, 2021, 5 p.m.
Duration: 12 minutes 48 seconds

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Content Writing for Promoting Hotels-Resorts-Bed and Breakfasts | Ep. #270

Published: Nov. 25, 2021, 5 p.m.
Duration: 10 minutes 6 seconds

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Brilliant Tips To Help Become an Influencer | Ep. #269

Published: Nov. 18, 2021, 5 p.m.
Duration: 10 minutes 30 seconds

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Eye-Opening! How to Get Visitors on My Website | Ep. #268

Published: Nov. 11, 2021, 5 p.m.
Duration: 9 minutes 48 seconds

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Bona Fide Hotel Technology for the Future | Ep. #267

Published: Nov. 4, 2021, 5 p.m.
Duration: 9 minutes 25 seconds

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The Future of Spa and Wellness Travel Post-COVID | Ep. #266

Published: Oct. 28, 2021, 4 p.m.
Duration: 9 minutes 37 seconds

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A Food and Beverage Strategy for Success Post-COVID | Ep. #265

Published: Oct. 21, 2021, 4 p.m.
Duration: 7 minutes 48 seconds

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6 Ways to Build Guests Trust With a Great Experience | Ep. #264

Published: Oct. 14, 2021, 4 p.m.
Duration: 12 minutes 26 seconds

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What Post-Covid Measures After the Lockdown Will Look Like | Ep. #263

Published: Oct. 7, 2021, 4 p.m.
Duration: 14 minutes 14 seconds

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How to Build an Email List with Lead Magnets in 2021/22 | Ep. #262

Published: Sept. 30, 2021, 4 p.m.
Duration: 10 minutes 6 seconds

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Collecting Guest Email Addresses - Step by Step Guide | Ep. #261

Published: Sept. 23, 2021, 4 p.m.
Duration: 11 minutes 43 seconds

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How to Use Chatbots to Enhance Your Guest Communication | Ep. #260

Published: Sept. 16, 2021, 4 p.m.
Duration: 6 minutes 47 seconds

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How to Magnify Your Hospitality Propertys Visibility | Ep. #259

Published: Sept. 9, 2021, 4 p.m.
Duration: 12 minutes 20 seconds

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Tips for Marketing and Getting Guests | Ep. #258

Published: Sept. 2, 2021, 4 p.m.
Duration: 7 minutes 44 seconds

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6 Brilliant Ways To Use Managing Employees During a Crisis | Ep. #257

Published: Aug. 26, 2021, 4 p.m.
Duration: 13 minutes 8 seconds

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The Importance of Messaging to Guests Matters More Than Ever | Ep. #256

Published: Aug. 19, 2021, 4 p.m.
Duration: 9 minutes 58 seconds

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Revenue Management and How to Increase Your Cash Flow | Ep. #255

Published: Aug. 12, 2021, 4 p.m.
Duration: 10 minutes 2 seconds

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7 Ways Hospitality Properties Will Change Post Covid-19 | Ep. #254

Published: Aug. 5, 2021, 4 p.m.
Duration: 8 minutes 24 seconds

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No Question - Housekeeping Will Change Post Covid-19 | Ep. #253

Published: July 29, 2021, 4 p.m.
Duration: 7 minutes 11 seconds

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Ways to Enhance Your Housekeeping- Guaranteed | Ep. #252

Published: July 22, 2021, 4 p.m.
Duration: 10 minutes 22 seconds

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How to Adapt through Covid-19: A Hospitality Property Checklist | Ep. #251

Published: July 15, 2021, 4 p.m.
Duration: 8 minutes 57 seconds

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What Will Your Guests Expect Post Lockdown? | Ep. #250

Published: July 8, 2021, 4 p.m.
Duration: 12 minutes 17 seconds

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Reopening Hotels, Resorts, Bed and Breakfasts after COVID 19 ? Ep. #249

Published: July 1, 2021, 4 p.m.
Duration: 21 minutes 10 seconds

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How to Prepare for When Guests Return | Eps. #248

Published: June 24, 2021, 4 p.m.
Duration: 10 minutes 28 seconds

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How to Prepare for When Guests Return | Eps. #248-1

Published: June 21, 2021, 1 p.m.
Duration: 11 minutes 33 seconds

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Strategies to Improve Your Guests Experience | Ep. #247

Published: June 14, 2021, 1 p.m.
Duration: 11 minutes 51 seconds

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2 Checklists for Creating the Ultimate LinkedIn Company Page | Ep. #246

Published: June 7, 2021, 1 p.m.
Duration: 13 minutes 13 seconds

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Do You Need to Start Using Pinterest for Business? | Ep. #245

Published: May 31, 2021, 1 p.m.
Duration: 14 minutes 53 seconds

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Dont Make These #Instagram for Business Mistakes| Ep. #244

Published: May 24, 2021, 1 p.m.
Duration: 15 minutes 1 second

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How to Increase Your Bookings with Twitter for Business| Ep. #243

Published: May 17, 2021, 1 p.m.
Duration: 18 minutes 4 seconds

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How to Use Facebook for Business Proven Techniques | Ep. #242

Published: May 10, 2021, 1 p.m.
Duration: 16 minutes 30 seconds

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Promoting Your Video on YouTube-Is It Worth It? | Ep. #241

Published: May 3, 2021, 1 p.m.
Duration: 13 minutes

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Steal These Ideas to Create a Blog | Ep. #240

Published: April 26, 2021, 1 p.m.
Duration: 16 minutes 52 seconds

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Website Design: 22 Tips to Keep Your Visitors Happy | Ep. #239

Published: April 19, 2021, 1 p.m.
Duration: 12 minutes 51 seconds

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A Step by Step Guide to Build an Email List | Ep. #238

Published: April 12, 2021, 1 p.m.
Duration: 13 minutes 33 seconds

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Asking for Referrals Can be Hard Heres How to Make it Easier | Ep. #237

Published: April 5, 2021, 1 p.m.
Duration: 8 minutes 32 seconds

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Online Reputation Management Proven Techniques | Ep. #236

Published: March 29, 2021, 1 p.m.
Duration: 22 minutes 41 seconds

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How to Use Customer Referral Programs & Boost Bookings | Ep. #235

Published: March 22, 2021, 2 p.m.
Duration: 11 minutes 28 seconds

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Conduct Market Research & Not Break the Bank | Ep. #234

Published: March 15, 2021, 2 p.m.
Duration: 6 minutes 34 seconds

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Hotel Surveys How They Increase Business | Ep. #233

Published: March 8, 2021, 2 p.m.
Duration: 8 minutes 53 seconds

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11 Future Hospitality Property Trends You Need to Know | Ep. #232

Published: March 1, 2021, 2 p.m.
Duration: 14 minutes 30 seconds

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Revenue Management Guaranteed Techniques That Work | Ep. #231

Published: Feb. 22, 2021, 2 p.m.
Duration: 18 minutes 53 seconds

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7 Secret Strategies That Hotels Can Use to Benefit from Online Travel Agencies | Ep. #230

Published: Feb. 15, 2021, 2 p.m.
Duration: 6 minutes 40 seconds

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Property Management System What You Need to Know | Ep #229

Published: Feb. 8, 2021, 2 p.m.
Duration: 8 minutes 3 seconds

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Hotel Resource Books | Ep. #228

Published: Feb. 1, 2021, 2 p.m.
Duration: 12 minutes 24 seconds

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Video Content Marketing Why Its Imperative for Your Hospitality Property | Ep. #227

Published: Jan. 25, 2021, 2 p.m.
Duration: 22 minutes 35 seconds

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Room Technology for Hotels, Resorts, Inns & Bed & Breakfasts | Ep. #226

Published: Jan. 18, 2021, 2 p.m.
Duration: 11 minutes 17 seconds

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A Good Nights Sleep - How to Improve My Guests Experience | Ep. #225

Published: Jan. 11, 2021, 2 p.m.
Duration: 8 minutes 48 seconds

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10 Most Popular Episodes of 2020 | Ep. #224

Published: Dec. 21, 2020, 2 p.m.
Duration: 12 minutes 57 seconds

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Guest Expectations Preparing for Post Covid-19 | Ep. #223

Published: Dec. 14, 2020, 2 p.m.
Duration: 12 minutes 18 seconds

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Make Your Environmental Program a Reality | Ep. #222

Published: Dec. 7, 2020, 2 p.m.
Duration: 13 minutes 48 seconds

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Housekeeping They are Crucial to Your Property | Ep. #221

Published: Nov. 30, 2020, 2 p.m.
Duration: 9 minutes 32 seconds

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Front Office Manager 18 Ways to Become the Best | Ep. #220

Published: Nov. 23, 2020, 2 p.m.
Duration: 15 minutes 50 seconds

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The Right & Wrong Ways to Fire an Employee | Ep. #219

Published: Nov. 16, 2020, 2 p.m.
Duration: 8 minutes 32 seconds

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The Best Ways to Upsell | Ep. #218

Published: Nov. 9, 2020, 2 p.m.
Duration: 10 minutes 37 seconds

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How to Give Customer Service Your Guests Will Treasure | Ep. #217

Published: Nov. 2, 2020, 2 p.m.
Duration: 14 minutes 22 seconds

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Customer Complaints - How to Handle Them | Ep. #216

Published: Oct. 26, 2020, 2 p.m.
Duration: 20 minutes 21 seconds

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Customer Service - Bona fide Techniques | Ep. #215

Published: Oct. 19, 2020, 1 p.m.
Duration: 26 minutes 37 seconds

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Effective Communications - The Ultimate Guide | Eps. #214

Published: Oct. 12, 2020, 1 p.m.
Duration: 14 minutes 29 seconds

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How to Make Your Employee Training Amazing | Ep. #213

Published: Oct. 5, 2020, 1 p.m.
Duration: 24 minutes 16 seconds

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How to Improve Your Employee Experience | Ep. #212

Published: Sept. 28, 2020, 1 p.m.
Duration: 13 minutes 10 seconds

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Cost of Turnover is Expensive How to Keep Great Employees | Ep. #211

Published: Sept. 21, 2020, 1 p.m.
Duration: 18 minutes 44 seconds

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Employee Turnover in the Hospitality Property Industry Can be Challenging So Ask for Help | Ep. #210

Published: Sept. 14, 2020, 1 p.m.
Duration: 17 minutes 39 seconds

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What You Can Do When Stressed | Ep. #209

Published: Sept. 7, 2020, 1 p.m.
Duration: 14 minutes 31 seconds

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Your Right Employee Strategy Mindset | Ep. #208

Published: Aug. 31, 2020, 1 p.m.
Duration: 14 minutes 8 seconds

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History of the Hotel Industry-How We Got Here | Ep. #207

Published: Aug. 24, 2020, 1 p.m.
Duration: 4 minutes 31 seconds

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31 Habits of Successful People | Ep. #206

Published: Aug. 17, 2020, 1 p.m.
Duration: 14 minutes

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How to Make the Outside of Your Hospitality Property More Enticing | Ep. #205

Published: Aug. 10, 2020, 1 p.m.
Duration: 5 minutes 46 seconds

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37 Things for a Perfect Hotel Room | Ep. #204

Published: Aug. 3, 2020, 1 p.m.
Duration: 14 minutes

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Your Daily Operating Procedure | Ep. #203

Published: July 27, 2020, 1 p.m.
Duration: 21 minutes 25 seconds

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Revenue Management - How to Set It Up | Ep. #202

Published: July 20, 2020, 1 p.m.
Duration: 10 minutes 29 seconds

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Outsourcing for My Hotel, Resort, Inn & Bed & Breakfast | Ep. #201

Published: July 13, 2020, 1 p.m.
Duration: 9 minutes 34 seconds

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Mission Statement & Why You Need One Plus More | Ep. #200

Published: July 6, 2020, 1 p.m.
Duration: 6 minutes 1 second

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How Will I Know My Operations Manual Works? | Ep. #199

Published: June 29, 2020, 1 p.m.
Duration: 11 minutes 15 seconds

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Your Operation Manual What You Need to Include | Ep. #198

Published: June 22, 2020, 1 p.m.
Duration: 11 minutes 33 seconds

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Setting Goals For Hotels, Resorts, Inns & Bed & Breakfasts | Ep. #197

Published: June 15, 2020, 1 p.m.
Duration: 6 minutes 53 seconds

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Operation Manuals - Worth Their Weight in Gold | Ep. #196

Published: June 8, 2020, 1 p.m.
Duration: 10 minutes 49 seconds

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Organizational Strategy for Your Hotel, Resort, Inn or Bed & Breakfast | Ep. #195

Published: June 1, 2020, 1 p.m.
Duration: 8 minutes 30 seconds

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How to be Organized in Your Hospitality Property | Ep. #194

Published: May 25, 2020, 11:50 a.m.
Duration: 7 minutes 59 seconds

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How to Start a Hotel, Resort, Inn or Bed and Breakfast- 9 Keys to Success | Ep. #193

Published: May 18, 2020, 1 p.m.
Duration: 7 minutes 7 seconds

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How to Get the Support You Need to Grow Your Property | Ep. #192

Published: May 11, 2020, 1 p.m.
Duration: 10 minutes 45 seconds

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How to Come Back Stronger After the Pandemic-Resources for Hospitality Properties | Ep. #191

Published: May 5, 2020, 2 p.m.
Duration: 6 minutes 11 seconds

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9 Ways to Prepare For When the Guest Return | Ep. #190

Published: April 27, 2020, 1 p.m.
Duration: 8 minutes 33 seconds

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How to Improve Your Guests Sleep | Ep. #189

Published: April 20, 2020, 1 p.m.
Duration: 7 minutes 13 seconds

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Are Blackout Curtains for Hotels, Resorts, Inns & Bed and Breakfasts Necessary? | Ep. #188

Published: April 13, 2020, 1 p.m.
Duration: 4 minutes 2 seconds

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In-Room Tablet Vs. Mobile App - For Hotels, Resorts, Inn, Bed & Breakfasts | Ep. #187

Published: April 6, 2020, 1 p.m.
Duration: 9 minutes 30 seconds

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How to Turn Your Hospitality Property Cancellations into a Positive | Ep. #186

Published: March 25, 2020, 2 p.m.
Duration: 11 minutes 46 seconds

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How Augmented reality Can Work - For Your Hotel, Resort, Inn, Bed & Breakfast | Ep. 185

Published: March 16, 2020, 2 p.m.
Duration: 7 minutes 20 seconds

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Virtual Reality-For Hotels, Resort, Inns, Bed & Breakfasts | Ep. #184

Published: March 9, 2020, 3:10 p.m.
Duration: 8 minutes 23 seconds

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Environmental Policy for Hotel-Resort-Inn Bed & Breakfast | Ep. #183

Published: March 2, 2020, 8 p.m.
Duration: 3 minutes 57 seconds

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Going Green Solutions- How to Make Your Property Eco-Friendly | Ep. #182

Published: Feb. 25, 2020, 2:20 a.m.
Duration: 15 minutes 40 seconds

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Smart Access Solutions - Hotels-Resorts-Inns | Ep. #181

Published: Feb. 18, 2020, 2:15 a.m.
Duration: 10 minutes 20 seconds

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Room Technology for Hospitality Properties | Ep. 180

Published: Feb. 11, 2020, 2:15 a.m.
Duration: 8 minutes 21 seconds

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21 Habits of Successful People | Ep. #179

Published: Feb. 4, 2020, 8:15 a.m.
Duration: 10 minutes 17 seconds

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Youre Invited! | Ep. #178

Published: Jan. 28, 2020, 2:20 a.m.
Duration: 3 minutes 1 second

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What Was Popular in 2019? | Ep. #177

Published: Jan. 21, 2020, 2:20 a.m.
Duration: 11 minutes 30 seconds

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What You Can Do About Stress? | Ep. #176

Published: Jan. 14, 2020, 2:20 a.m.
Duration: 14 minutes 8 seconds

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Hotel, Resort & Bed and Breakfast Trends for 2020 | Ep. #175

Published: Jan. 7, 2020, 2:20 a.m.
Duration: 16 minutes 15 seconds

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Interesting Year for Hotels, Resorts, Inns & Bed & Breakfasts | Ep. #174

Published: Dec. 10, 2019, 2:20 a.m.
Duration: 2 minutes 39 seconds

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Why Great Employees Quit | Ep. #173

Published: Dec. 3, 2019, 2:20 a.m.
Duration: 8 minutes 43 seconds

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Hotel Questionnaire - The Right Survey Questions to Ask | Ep. #172

Published: Nov. 26, 2019, 2:20 a.m.
Duration: 5 minutes 22 seconds

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Renewable Energy - For Hotels, Resorts, Inns & Bed & Breakfasts | Ep. #171

Published: Nov. 19, 2019, 2:20 a.m.
Duration: 6 minutes 15 seconds

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Hotel, Resort, Inn & Bed & Breakfast Recourses You Need| Ep. #170

Published: Nov. 12, 2019, 2:20 a.m.
Duration: 10 minutes 44 seconds

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15 Ways to Become the Best Front Office Manager | Ep. #169

Published: Nov. 5, 2019, 2:20 a.m.
Duration: 14 minutes

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7 Ways to Conduct Market Research with Little Money | Ep. #168

Published: Oct. 29, 2019, 2:20 a.m.
Duration: 6 minutes 8 seconds

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Property Management System What You Need! | Ep. #167

Published: Oct. 22, 2019, 1:20 a.m.
Duration: 7 minutes 45 seconds

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28 Ways to Increase Your Restaurant Business | Ep. #166

Published: Oct. 15, 2019, 1:20 a.m.
Duration: 10 minutes 1 second

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Employee Turnover at Your Property is Expensive | Ep. #165

Published: Oct. 8, 2019, 1:20 a.m.
Duration: 9 minutes 36 seconds

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Coping with Stress as a Property Owner | Ep. #164

Published: Oct. 1, 2019, 1:20 a.m.
Duration: 11 minutes 52 seconds

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Video Content Marketing - For My Hospitality Property | Ep. #163

Published: Sept. 24, 2019, 1:20 a.m.
Duration: 23 minutes 7 seconds

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How to Handle Customer Complaints in Hospitality | Ep. #162

Published: Sept. 17, 2019, 1:20 a.m.
Duration: 13 minutes 12 seconds

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How to Get Referrals for My Hospitality Property | Ep. #161

Published: Sept. 10, 2019, 1:20 a.m.
Duration: 7 minutes 42 seconds

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Surveys and Questionnaires For Hospitality Properties | Ep. #160

Published: Sept. 3, 2019, 9:51 a.m.
Duration: 5 minutes 55 seconds

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How Do I Create a Mailing List for My Property? | Ep. #159

Published: Aug. 27, 2019, 12:20 a.m.
Duration: 5 minutes 54 seconds

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Online Reputation Management for Your Property | Ep. #158,

Published: Aug. 20, 2019, 9:55 a.m.
Duration: 13 minutes 29 seconds

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Referral Programs That Work & Using Them to Propel Bookings

Published: Aug. 13, 2019, 12:20 a.m.
Duration: 11 minutes 25 seconds

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Is This Your Story?

Published: Aug. 6, 2019, 6 a.m.
Duration: 1 minute 59 seconds

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Want to Grow Your Properties Success for FREE Check This Out | Ep. #155

Published: July 30, 2019, 6 a.m.
Duration: 2 minutes 35 seconds

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Free Access to Hospitality Property Resource EBooks | Ep. #154

Published: July 9, 2019, 6 a.m.
Duration: 1 minute 23 seconds

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Revenue Management Strategies for Your Hospitality Property | Ep. #153

Published: July 2, 2019, 6 a.m.
Duration: 22 minutes 21 seconds

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Training and Development is Imperative for Your Property | Ep, #152

Published: June 25, 2019, 6 a.m.
Duration: 19 minutes 22 seconds

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Go Green How to Make Your Property Eco-Friendly | Ep. #151

Published: June 18, 2019, 6 a.m.
Duration: 26 minutes 57 seconds

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Your Employee Training Procedure Step By Step | Ep. #150

Published: June 11, 2019, 6 a.m.
Duration: 14 minutes 16 seconds

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Its Imperative You Have Operations Property for Your Property | Ep. #149

Published: June 4, 2019, 6 a.m.
Duration: 11 minutes 9 seconds

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OK, This Was Unexpected... | Ep. #148

Published: May 28, 2019, 2:07 p.m.
Duration: 9 minutes 8 seconds

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How Keystone HDC Started & Who is Gerry MacPherson? | Ep. #147

Published: May 14, 2019, 1:47 p.m.
Duration: 9 minutes 19 seconds

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Upgrade Your Success | Ep. #146

Published: May 7, 2019, 6 a.m.
Duration: 9 minutes 13 seconds

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16 Additional Marketing Ideas to Attract More Guests | Ep. #145

Published: April 30, 2019, 2 a.m.
Duration: 12 minutes 51 seconds

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16 Marketing Ideas to Attract More Guests | Ep. #144

Published: April 23, 2019, 2 a.m.
Duration: 13 minutes 25 seconds

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14 Hospitality Property Trends You Need to Know | Ep. #143

Published: April 16, 2019, 2 a.m.
Duration: 13 minutes 4 seconds

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9 Ways to Improve Your Online Visibility | Ep. #142

Published: April 9, 2019, 2 a.m.
Duration: 15 minutes 27 seconds

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Selling Your Hospitality Property Experiences | Ep. #141

Published: April 2, 2019, 6 a.m.
Duration: 11 minutes 59 seconds

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Get Your Free Hospitality Property Downloads | Ep. #140

Published: March 25, 2019, 2 p.m.
Duration: 4 minutes 53 seconds

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Storytelling Tips to Showcase Your Hospitality Property | Ep. #139

Published: March 19, 2019, 2 a.m.
Duration: 14 minutes 2 seconds

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Hotel and Bed & Breakfast Interview Questions | Ep. #138

Published: March 12, 2019, 2 a.m.
Duration: 14 minutes 2 seconds

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Twitter for Your Hotel or Bed and Breakfast | Ep. #137

Published: March 5, 2019, 3 a.m.
Duration: 19 minutes 53 seconds

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Pinterest for Your Hotel or Bed and Breakfast | Ep. #136

Published: Feb. 26, 2019, 3 a.m.
Duration: 17 minutes 5 seconds

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How to Use Instagram for Your Hotel or Bed & Breakfast | Ep. #135

Published: Feb. 19, 2019, 3 a.m.
Duration: 16 minutes 6 seconds

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Benefits of a Facebook Business Page| Ep. #134

Published: Feb. 12, 2019, 3 a.m.
Duration: 18 minutes 33 seconds

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LinkedIn Does it Work? | Ep. #133

Published: Feb. 5, 2019, 3 a.m.
Duration: 15 minutes 13 seconds

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18 Ways to Promote Your Hotel & Bed and Breakfast on YouTube | Ep. #132

Published: Jan. 29, 2019, 3 a.m.
Duration: 13 minutes 59 seconds

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Bed and Breakfast Checklists | Ep. #131

Published: Jan. 22, 2019, 3 a.m.
Duration: 15 minutes

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How to Start a Bed and Breakfast | Ep. #130

Published: Jan. 15, 2019, 3 a.m.
Duration: 11 minutes 33 seconds

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How to Build a Bed & Breakfast or Hotel Website | Ep. #129

Published: Jan. 8, 2019, 3 a.m.
Duration: 14 minutes 13 seconds

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12 Habits of Successful People | Ep. #128

Published: Dec. 18, 2018, 3 a.m.
Duration: 12 minutes 39 seconds

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How to Stay Positive During Difficult Times | Ep. #127

Published: Dec. 11, 2018, 3 a.m.
Duration: 18 minutes 15 seconds

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Running a Hotel, Resort, Inn or Bed & Breakfast? | Ep. #126

Published: Dec. 4, 2018, 3 a.m.
Duration: 13 minutes 49 seconds

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Collect Email Addresses & Build Your Guest List | Ep. #125

Published: Nov. 27, 2018, 3 a.m.
Duration: 13 minutes 14 seconds

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Revenue Management & How to Set It Up | Ep. #124

Published: Nov. 20, 2018, 3 a.m.
Duration: 21 minutes 50 seconds

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A Memorable Experience for Your Hospitality Property | Ep. #123

Published: Nov. 13, 2018, 3:30 a.m.
Duration: 19 minutes 48 seconds

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Training and Employee Development for Hospitality Properties | Ep. #122

Published: Nov. 6, 2018, 3:30 a.m.
Duration: 18 minutes 43 seconds

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Going Green Solutions for Your Hospitality Property | Ep. #121

Published: Oct. 30, 2018, 2:30 a.m.
Duration: 26 minutes 10 seconds

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WhyHotel - Jason Fudin (CEO Co-founder) Interview | Ep. #120

Published: Oct. 23, 2018, 2 a.m.
Duration: 22 minutes 33 seconds

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How to Make a Blog Successful | Ep. #119

Published: Oct. 16, 2018, 2 a.m.
Duration: 17 minutes 58 seconds

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Content Marketing and Your Hospitality Property | Ep. #118

Published: Oct. 8, 2018, 2 p.m.
Duration: 40 minutes 12 seconds

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Customer Service Tips - For Your Hospitality Property | Ep. #117

Published: Oct. 2, 2018, 2 a.m.
Duration: 16 minutes 32 seconds

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Customer Service Values for Your Hospitality Property | Ep. #116

Published: Sept. 25, 2018, 2 a.m.
Duration: 15 minutes

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Employee Training Process Step-By-Step | Ep. #115

Published: Sept. 18, 2018, 2 a.m.
Duration: 13 minutes 42 seconds

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Great Employees How to Find and Keep Them | Ep. #114

Published: Sept. 10, 2018, 8:23 p.m.
Duration: 12 minutes 20 seconds

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Operations Manual for Hospitality Properties | Ep. #113

Published: Sept. 4, 2018, 2 a.m.
Duration: 10 minutes 28 seconds

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Create a Marketing Video | Ep. #112

Published: Aug. 28, 2018, 2 a.m.
Duration: 23 minutes 11 seconds

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How to Create a Website - Part 2 | Ep. #111

Published: Aug. 21, 2018, 2 a.m.
Duration: 8 minutes 46 seconds

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How to Create a Website | Ep. #110

Published: Aug. 14, 2018, 2 a.m.
Duration: 8 minutes 42 seconds

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Industry Influencers - How to Become One | Ep. #109

Published: Aug. 7, 2018, 2 a.m.
Duration: 9 minutes 34 seconds

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Tips on a Good Night Sleep for Your Guests | Ep. #108

Published: July 31, 2018, 2 a.m.
Duration: 8 minutes 19 seconds

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How to Get My Website More Traffic | Ep. #107

Published: July 24, 2018, 2 a.m.
Duration: 7 minutes 23 seconds

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KHDC 106 Increase Booking by Getting More Website Visitors

Published: July 17, 2018, 2 a.m.
Duration: 7 minutes 22 seconds

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KHDC 105 How to Get Your Employees Engaged

Published: July 10, 2018, 2 a.m.
Duration: 7 minutes 3 seconds

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KHDC 104 How to Write Content

Published: July 3, 2018, 2 a.m.
Duration: 9 minutes 39 seconds

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KHDC 103 A Hospitality Property School Group Membership Site Tour

Published: June 26, 2018, 2 a.m.
Duration: 10 minutes 17 seconds

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KHDC 102 Challenge Yourself and Improve Your Business

Published: June 18, 2018, 2 p.m.
Duration: 6 minutes 1 second

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KHDC 101 The Official Hospitality Property School Group

Published: June 12, 2018, 2 a.m.
Duration: 7 minutes 30 seconds

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KHDC 100 The Right Survey Questions to Ask

Published: June 5, 2018, 2 a.m.
Duration: 8 minutes 25 seconds

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Here's How You Can Improve Your Patronage & Profit

Published: June 4, 2018, 4:53 p.m.
Duration: 2 minutes 11 seconds

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KHDC 099 How to Help Prevent Theft in Your Hospitality Property

Published: May 29, 2018, 2 a.m.
Duration: 5 minutes 13 seconds

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KHDC 098 How to Offer Your Employees a Wonderful Experience

Published: May 22, 2018, 2 a.m.
Duration: 7 minutes 37 seconds

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KHDC 097 Learn Room Service Techniques

Published: May 15, 2018, 5 a.m.
Duration: 8 minutes 56 seconds

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KHDC 096 Airbnb and Your Hospitality Property

Published: May 1, 2018, 8:59 a.m.
Duration: 7 minutes 27 seconds

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KHDC 09518 Things Guests Hate to Hear

Published: April 23, 2018, 2 p.m.
Duration: 6 minutes 57 seconds

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KHDC 094 5 Ways Hospitality Properties Can Use Renewable Energy

Published: April 17, 2018, 5:20 a.m.
Duration: 6 minutes 15 seconds

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KHDC 093 Harassment in Hospitality Properties

Published: April 9, 2018, 5:20 a.m.
Duration: 6 minutes 48 seconds

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KHDC 092 How to Create Short-Term and Long-Term Goals

Published: April 2, 2018, 5:20 a.m.
Duration: 7 minutes 5 seconds

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KHDC 091 How to Be Positive and Improve Your Business

Published: March 27, 2018, 5:20 a.m.
Duration: 7 minutes 1 second

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KHDC 090 12 Habits of Prosperous People

Published: March 20, 2018, 5:20 a.m.
Duration: 5 minutes 58 seconds

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KHDC 089 How to Remove Negativity from Your Life

Published: March 13, 2018, 5:20 a.m.
Duration: 7 minutes 28 seconds

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KHDC 088 How to Endure When it Gets Hard

Published: March 6, 2018, 6:20 a.m.
Duration: 7 minutes 11 seconds

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KHDC 087 Are Mistakes Hurting Your Business?

Published: Feb. 27, 2018, 6:20 a.m.
Duration: 5 minutes 47 seconds

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KHDC 086 Are Your Guests Unsafe at Your Hospitality Property

Published: Feb. 20, 2018, 6:20 a.m.
Duration: 9 minutes 15 seconds

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KHDC 085 How to Manage Your Millennial Workforce

Published: Feb. 13, 2018, 6:20 a.m.
Duration: 10 minutes 55 seconds

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KHDC 084 What the Perfect Hospitality Property Room Should Include-Part 2

Published: Feb. 6, 2018, 6:20 a.m.
Duration: 7 minutes 13 seconds

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KHDC 083 What the Perfect Hospitality Property Room Should Include

Published: Jan. 30, 2018, 6:21 a.m.
Duration: 8 minutes 40 seconds

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KHDC 082 Using 5 More Technology Trends Strategies Like The Pros

Published: Jan. 23, 2018, 6:20 a.m.
Duration: 7 minutes 38 seconds

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KHDC 081 5 Incredible Technology Trends Examples

Published: Jan. 16, 2018, 6:20 a.m.
Duration: 8 minutes 33 seconds

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KHDC 080 Do You Need A Training Thnlg?

Published: Jan. 9, 2018, 6:20 a.m.
Duration: 8 minutes 52 seconds

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KHDC 079 How to Set Up Your 2018 Organizational Goals

Published: Dec. 19, 2017, 6:20 a.m.
Duration: 7 minutes 19 seconds

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KHDC 078 How To Get Your Marketing Campaign To Go Viral

Published: Dec. 12, 2017, 6:20 a.m.
Duration: 7 minutes 51 seconds

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KHDC 077 Enhance Your Business with Your Housekeeping Department

Published: Dec. 5, 2017, 6:20 a.m.
Duration: 7 minutes 16 seconds

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KHDC 076 How Hospitality Property Customer Service Has Changed

Published: Nov. 28, 2017, 6:20 a.m.
Duration: 9 minutes 10 seconds

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KHDC 075 What Happens to Hotel Soap?

Published: Nov. 21, 2017, 6:20 a.m.
Duration: 9 minutes 57 seconds

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KHDC 074 How a Property Management System Works

Published: Nov. 14, 2017, 6:20 a.m.
Duration: 7 minutes 45 seconds

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KHDC 073 The Hospitality Property School Group

Published: Nov. 7, 2017, 9:06 a.m.
Duration: 3 minutes 18 seconds

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KHDC 072 Hospitality Property School Continues to Grow

Published: Oct. 31, 2017, 9:49 a.m.
Duration: 4 minutes

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KHDC 071 How to Market Your Hospitality Property with Pinterest

Published: Oct. 24, 2017, 5:20 a.m.
Duration: 6 minutes 47 seconds

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KHDC 070 How to Market Your Hospitality Property Using Instagram

Published: Oct. 17, 2017, 5:20 a.m.
Duration: 6 minutes 40 seconds

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KHDC 069 Are Daily Deals Good for Hospitality Properties?

Published: Oct. 10, 2017, 5:20 a.m.
Duration: 6 minutes 49 seconds

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KHDC 068 Marketing Research with Little Money

Published: Oct. 3, 2017, 5:20 a.m.
Duration: 6 minutes 44 seconds

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KHDC 067 Reports You Need for Your Revenue Management Strategy

Published: Sept. 26, 2017, 5:20 a.m.
Duration: 10 minutes 35 seconds

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KHDC 066 What is Revenue Management?

Published: Sept. 19, 2017, 5:20 a.m.
Duration: 10 minutes 39 seconds

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KHDC 065 How to Brand Your Hospitality Property

Published: Sept. 12, 2017, 5:20 a.m.
Duration: 8 minutes 53 seconds

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KHDC 064 How to Create a Brand That Builds Trust

Published: Sept. 5, 2017, 5:20 a.m.
Duration: 4 minutes 26 seconds

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KHDC 063 How to Research for Your Hospitality Property Blog

Published: Aug. 29, 2017, 5:20 a.m.
Duration: 6 minutes 33 seconds

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KHDC 062 What to Write About in Your Hotel Blog

Published: Aug. 22, 2017, 5:20 a.m.
Duration: 7 minutes 20 seconds

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KHDC 061 How to Write Quality Content for a Hospitality Property Blog

Published: Aug. 15, 2017, 5:20 a.m.
Duration: 9 minutes 19 seconds

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KHDC 060 What are Guest Looking for When Booking Online?

Published: Aug. 8, 2017, 5:20 a.m.
Duration: 7 minutes 54 seconds

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KHDC 059 What Paperwork is Needed to Open a Hospitality Property

Published: Aug. 1, 2017, 5:20 a.m.
Duration: 6 minutes 53 seconds

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KHDC 058 Great Customer Service Stories

Published: July 25, 2017, 5:20 a.m.
Duration: 9 minutes 35 seconds

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