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b'The last two of years, hotel employee retention has been a nightmare.

In this episode, I\\u2019ll explain how to improve your employee experience while elevating your guest\'s satisfaction.

In the last couple of episodes, I have discussed the cost of employee turnover and hiring great employees. Now that you have the right employees, how do you keep them?

Kimpton Hotels & Restaurants, Hilton, Hyatt, and Marriott International have all listed in the top 50 best hospitality companies to work. Many employees have said they are dream places to work.

Why do so many people want to work there?

\\u2022 Is it because of high wages?

\\u2022 Opportunity for career advancement?

\\u2022 A great business philosophy?

The reason expressed by most employees is the experience. It is a pleasure to work there because it is like a second home, and they feel like they have an opportunity to grow. They don\\u2019t feel like employees, but instead a part of a movement.

In a recent study, 83% of Human Resource leaders said that they believe the employee experience was a decisive segment of their business\'s success.

All over the world, successful companies already know that making the employee\\u2019s voyage enjoyable pays its way. Opportunities for skilled development, meaningful work, benefits, and a healthy business culture empower employees and have a positive impact on business results.

Continue reading, and I\\u2019ll share three ways you can design a wonderful employee experience, plus a couple of issues you may or may not encounter\\u2026

\\u21d2 TO WATCH, READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://keystonehpd.com/improve-your-employee-experience-elevate-your-guest-satisfaction-319

\\u201cThe Guide to Owning & Operating a Hospitality Property \\u2013 Successfully\\u201d course.
https://KeystoneHPD.com/Course

Get your copy of the \\u201cHow to Improve Your Hospitality Properties Success\\u201d e-book?
https://keystonehpd.com/how-to-improve-your-hospitality-propertys-success

Get Your INNsider Tips
https://KeystoneHPD.com/INNsider-Tips

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Listen to The Hospitality Property School PODCAST here
https://www.keystonehpd.com/hospitality-property-school-podcasts


YouTube
https://youtu.be/jaXn6FQ7BKY


A Division of Keystone Hospitality Property Development'