BROADCASTS.com

b'This has been a very up & down year for the hospitality property industry but that hasn\\u2019t stopped hoteliers & innkeepers from wanting to prepare for the future, which has been evident for our episode views.

I am going to share with you the top 10 most popular episodes of 2021.

During the last year, I have noticed that many followers are searching for ways to prepare their business to safely welcome guests while giving them an incredible experience. The episodes we have produced have worked towards this goal.

Now it\\u2019s time for our annual look back at the Hospitality Property Schools 10 most popular episodes of the past year.

I will be counting down from 10 \\u2013 1 and I will give you a snippet from each episode to remind you of why they were popular.

If you go to KeystoneHPD.com/10MostPopularEpisodesof2021-273
you will find the show notes with all the links to the top ten episodes.


So, without further ado, let\\u2019s dive into the top ten most popular episodes of 2021, starting with #10\\u2026
Ep. #229 - Property Management System \\u2013 What You Need to Know

I have been getting questions lately about choosing the right PMS or Property Management system.

Your property management system or PMS, also known as a front desk system, is the heart of any hospitality property. It is the systematized mechanism that oversees and coordinates the relationship between the customer and your services.

Without one, a hospitality property will labour to professionally manage all of their daily operational tasks.

What are the benefits of a property management system?

In choosing the variety of options available to you, it\\u2019s important to think about what features would best suit your hotel, resort, inn or bed & breakfast.

Here are the top features you should consider when making your selection.


In 9th position is
Ep. #255 - Revenue Management and How to Increase Your Cash Flow

In protecting, forecasting, and strengthening a hotel-resorts-inn-bed and breakfasts etc. cash flow and overall financial position, revenue management will be needed to drive the top-line and eventually the cash position of the property.

Here are 6 ways revenue management can make a difference.


Next at #8 is
Ep. #250 - What Will Your Guests Expect Post Lockdown?

When faced with the challenge of preparing to reopen a hospitality property in an uncertain environment, it can be difficult to know where to start.
Where will potential guests travel from?
What will they want from their stay?
What can be done to increase demand?
Part of a reopening strategy should include understanding who your post-lockdown guests are likely to be and what stay experience they are pursuing.

With ongoing international travel restrictions in place and public concerns about the safety of air travel, hospitality properties will likely see guests arriving from driving, rather than flying. Given corporate travel is pretty much at a standstill, properties should anticipate that the domestic leisure market will be a key focus for the foreseeable future.

Continue watching or reading and I\'ll share the next 7 most popular episodes of 2021...

\\u21d2 TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://keystonehpd.com/hospitality-property-school-10-most-popular-episodes-of-2021-ep-273

Post COVID-19 Action Plan
https://KeystoneHPD.com/PostCovid19ActionPlan


Get Your INNsider Tips
https://KeystoneHPD.com/INNsider-Tips


Join one of your private groups
https://keystonehpd.com/private-groups


Say hi on social
Facebook: https://www.facebook.com/KeystoneHPD

Twitter: https://twitter.com/KeystoneHPD

LinkedIn: https://www.linkedin.com/company/keystone-hospitality-development


Listen to The Hospitality Property School PODCAST here
keystonehpd.com/hospitality-property-school-podcasts


YouTube
https://youtu.be/D232xThriZk

A Division of Keystone Hospitality Property Development'