Creating a Culture of Customer Service: How to Make Your Hotel Stand Out | Ep. #328

Published: Feb. 2, 2023, 5 p.m.

b"Excellent customer service is essential for any business, but it is particularly crucial for hotels.

In this episode, I\\u2019ll share ways for you to improve your hotel customer service.

Guests come to hotels not just for a place to sleep, but for a memorable experience.

Whether it's a family on vacation or a business traveller, customers have high expectations when it comes to their hotel stay. Your goal when it comes to hotel customer service techniques is to make your property stand out and create loyal guests.

From establishing a customer-focused culture to using technology to enhance communication, the tips I share will show you how to deliver exceptionally service that will leave a lasting impression.

Continue reading, watching or listening and I will share ways you can improve your hotel customer service \\u2026

\\u21d2 TO WATCH, READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://keystonehpd.com/creating-a-culture-of-hotel-customer-service-how-to-stand-out-328

\\u201cThe Guide to Owning & Operating a Hospitality Property \\u2013 Successfully\\u201d course. https://KeystoneHPD.com/Course

Get your copy of the \\u201cHow to Improve Your Hospitality Properties Success\\u201d e-book? https://keystonehpd.com/how-to-improve-your-hospitality-propertys-success

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