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b'Although COVID-19 is an expected temporary disruption, the growth of hotel technology is evolving and will define the future of the hospitality property industry. Here\\u2019s what you can expect.

Why new hotel technology is important
New machine-learning-based systems will play an important role as hotels, resorts, bed and breakfasts recover losses in the post-pandemic period. They are useful for:

\\u2022 Automated revenue management

\\u2022 Micro-targeted marketing

\\u2022 Fare forecasting

\\u2022 Predicting seasonal demands

\\u2022 Personalised search and booking engines with learned preferences

\\u2022 Competitive pricing

\\u2022 Customised, personalized experiences

Here are seven of the most important technologies that have emerged as essential for hospitality businesses in a post-pandemic future.

Machine learning & AI systems

New developments in these technologies shaped by online search engines and booking apps have a huge potential to revolutionize the hospitality property industry, including:

\\u2022 Automated Revenue Management Tools

\\u2022 Evolving Search and Booking Databases

\\u2022 Getting More Personal

The biggest advantage of developments in machine learning is the ability of businesses to personalize experiences and provide constantly improving, streamlined services and marketing, based on customer data.

In-property communication

Clear communication amongst hospitality property employees will become more vital in the future and this can be made more efficient by moving things onto an app. Your staff will be able to easily share pictures of rooms that need cleaning or tasks that need specific attention across all different departments so you can quickly react.

Training can also be moved to online so that all of your employees are able to stay up-to-date with any new changes.

Continue reading and I\\u2019ll share more hotel technology for the future\\u2026

\\u21d2 TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:

https://keystonehpd.com/bona-fide-hotel-technology-for-the-future-267

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