Taking Control

Published: Feb. 16, 2020, 5 p.m.

In this special edition of the High-Performance podcast, Alexander Phillip's team manager Pru Kelly shares with us how they use workflow to maximise performance. You'll learn how to let go, how to hand off work to others in the team, dealing with difficult client situations and empower those around you to do more of the work so you can stay focused on what matters most - customer success.