Intentionally Becoming a Champion (wsg Mat Ishbia)

Published: Oct. 9, 2019, 10 a.m.

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During this episode, You Me and Your Top Three host, Gregg Garrett, speaks with Mat Ishbia, CEO of United Wholesale Mortgage and United Shore \\u2013 industry leading mortgage companies. Mat talks about growing the firm from a mere twelve people to north of 4,400 employees and shares the lessons that he learned along the way. Mat reflects on how he doesn\\u2019t use technology to replace humans but to make them better and enable them to excel at customer service. Mat shares his top three including his father, his collegiate basketball coach and one of the top coaches in the world, Tom Izzo, and his colleagues who push him every day to be better. And, of course, Mat shares advice with leaders on how to be intentional in order to be a champion.

About Mat Ishbia

Mat Ishbia is the President and CEO of United Shore, home to United Wholesale Mortgage (UWM) \\u2013 the No. 1 wholesale mortgage lender in the nation. Under Ishbia\\u2019s leadership, UWM has soared to new heights, becoming one of the most innovative lenders in the industry. Mat has taken UWM from a two-man broker shop to a 4,400+ person team.\\xa0 His management style and dedication to a team-focused business approach stem from his time playing and coaching with Tom Izzo on MSU\\u2019s men\\u2019s basketball team. Mat\\u2019s leadership has enabled UWM to gain market share and rapidly grow into an industry-leading operation.

Ishbia is known as the most prominent advocate for mortgage brokers nationwide while promoting the wholesale channel on national platforms such as CNBC, Fox Business and Bloomberg TV.\\xa0 He has been named one of the \\u201cMost Influential Mortgage Professionals Under 40\\u201d and one of the \\u201c25 Most Connected Mortgage Professionals\\u201d by National Mortgage Professional magazine. Additional accolades include being named a \\u201cRising Star\\u201d and Vanguard Award winner by HousingWire.\\xa0

Rapid growth at UWM, both in team members and production, has helped them earn recognition as an Inc. 5000 Fastest-Growing Company for the past three years and one of the largest privately owned mortgage lenders in America.\\xa0

Show Highlights

Segment 1: Overview

1:02\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0 Transforming Motor City into Mortgage City.

6:11\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0 Mat\\u2019s Journey: \\u201cSuccess breeds success \\u201c\\u2013 From a collegiate basketball National Championship to building a championship team and industry-leading business.

Segment 2: The \\u201cTop Three\\u201d \\xa0

9:09\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0 Mat\\u2019s \\u201cTop Three\\u201d: Father (Jeff Ishbia), Mother, and Brother \\u2013 Support. Competition. Reputation. \\u201cDo right by others and expect no return.\\u201d

13:59\\xa0\\xa0\\xa0\\xa0\\xa0 Mat\\u2019s \\u201cTop Three\\u201d: Michigan State University Men\\u2019s Basketball Coach, Tom Izzo \\u2013 Be a champion. Grind all day.

15:08\\xa0\\xa0\\xa0\\xa0\\xa0 Mat\\u2019s \\u201cTop Three\\u201d: Basketball Teammates (including Mateen Cleaves) \\u2013 Leadership by example.

16:38\\xa0\\xa0\\xa0\\xa0\\xa0 Learnings from Tom Izzo: Everything counts. You must be intentional, focused, and detailed. If you take a play off, you will lose.

18:32\\xa0\\xa0\\xa0\\xa0\\xa0 Mat\\u2019s \\u201cTop Three\\u201d: UWM/United Shore Team Members (including Melinda Wilner, Alex Elezaj, Sarah DeCiantis, Laura Lawson, Kristina Bennett, and Sabrina Saracino) \\u2013 Continuously challenging the status quo.

22:02\\xa0\\xa0\\xa0\\xa0\\xa0 Staying engaged with mentors is important and valuable.

Segment 3: Industry Disruption & Transformation \\xa0

24:02\\xa0\\xa0\\xa0\\xa0\\xa0 Always focus on the client experience and make it easier, faster, and cheaper.

26:46\\xa0\\xa0\\xa0\\xa0\\xa0 The counter-cultural AI movement \\u2013 focus on the human.

29:00\\xa0\\xa0\\xa0\\xa0\\xa0 How did United Wholesale Mortgage and United Shore become #1 in wholesale mortgage and #2 in all mortgages? \\u201cWe focused on disrupting it [the industry] through what really matters.\\u201d

30:19\\xa0\\xa0\\xa0\\xa0\\xa0 \\u201cWe\\u2019ve gotta be great every day.\\u201d Using data to measure and improve.

31:53\\xa0\\xa0\\xa0\\xa0\\xa0 \\u201cIf you want to be something big \\u2013 define who you are and where you want to go.\\u201d

34:57\\xa0\\xa0\\xa0\\xa0\\xa0 Mat\\u2019s learning from basketball: No matter if its sports, school, or business \\u2013When you make a mistake, you get back up, make changes, and you go right back at it again.

37:06\\xa0\\xa0\\xa0\\xa0\\xa0 Advice to leaders: \\u201cIf you aren\\u2019t positive, you aren\\u2019t going to win.\\u201d

39:04\\xa0\\xa0\\xa0\\xa0\\xa0 Mat\\u2019s favorite saying: \\u201cThe team with the best players wins as long as they have the right vision and leadership.\\u201d

Segment 4: Wrapping Up

41:03\\xa0\\xa0\\xa0\\xa0\\xa0 Preorder Mat\\u2019s book, Running the Corporate Offense.

42:10\\xa0\\xa0\\xa0\\xa0\\xa0 Additional advice for leaders: \\u201cWe all get 24 hours \\u2013 you have to prioritize what matters. You can\\u2019t be great at everything. You have to decide.\\u201d

44:12\\xa0\\xa0\\xa0\\xa0\\xa0 Follow Mat, United Wholesale Mortgage, and United Shore on social media!

Additional Information

Contact Mat Ishbia:

Contact United Wholesale Mortgage and United Shore:

Contact Gregg Garrett:

Contact CGS Advisors:

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