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How do you know if someone is lying to you? How often should you trust your intuition? What is the best way to deal with conflict and confrontation? These are the kinds of questions that everyone asks, and former Secret Service Agent Evy Poumpouras has devoted herself to answering them systematically and effectively. On this episode of Women of Impact with Lisa Bilyeu, Evy Poumpouras shows you how to tell if someone is lying, explains when and how you should listen to your gut feelings, talks about why she embraces confrontation, and gives a surprising lesson on why she thinks that respect is a gift--a gift she doesn’t need. This episode is brought to you by: SHOW NOTES:  Evy explains how to build mental armor by dealing with small amounts of stress [3:36] Evy talks about how she overcame her weaknesses and outperformed expectations [5:46] How to differentiate between opinions you should heed and those you should ignore [8:22] Don’t get distracted by your own mental chatter [8:56] You can’t make people respect you. Respect is a gift, and you don’t need it. [10:15] Within the first five seconds people make their impression of you [13:12] What is your goal in every interaction you have with people? [15:21] In order to succeed at interrogation, you have to get your ego out of the situation [17:00] Everyone lies. And it has nothing to do with you. It has to do with them. [19:42] Evy used self-assessment to learn how to not let her emotions take control [20:33] Evy explains what it means to “introduce a disruptor.” [23:48] Why you should trust your instincts [24:51] The more prepared you are, the easier it is to pivot if things go wrong [27:43] Why you should welcome confrontation [29:39] Speak to people in a way that they can understand, and that they will appreciate [32:02] Evy explains the basics of body language, verbal language, and para-linguistics [34:38] Don’t be someone you’re not, but bring out the version of yourself that works [36:39] Shut up and listen. Ask open-ended questions. [38:00] Don’t assume your conjectures are facts [38:42] How to tell if someone is lying to you [41:12] There’s no gimmick to understanding people. Always be curious and empathetic. [45:55] Evy says her superpower is that she fails a lot [47:24]  FOLLOW EVY:  WEBSITE: evypoumpouras.com INSTAGRAM: https://bit.ly/38iK9Up  FACEBOOK: https://bit.ly/2PH7lVN  TWITTER: https://bit.ly/39jMy2r