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Difficult people are around us. We meet them often enough in public places and sometimes in our private spaces- at home, at work, at church, the world seems to have a generous supply of those strong-headed, self-centred, "stress merchants" but how do you deal with them without harming them or hurting yourself? Listen to this podcast for a simple 3- step solution. Share this with someone who's complained to you about a difficult person in their lives recently or someone who's handling a stressful relationship right now.