The fallacy of the land grab (Wil)

Published: Aug. 28, 2017, 7:07 p.m.

Wil talks about an alternative to grabbing as many customers as possible and as fast as you can - which might be difficult if there are investors involved. We've found that eventually most customers will settle in with a solution that makes them happy anyway...so long term it's better to slow down and focus on the right customer.