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In this What\u2019s Next interview, Tom Crotty \u2013 the Lead Specialist for Technical Marketing at Liberty Group South Africa \u2013 discusses the group\u2019s recently-published Claims Stats 2022 report.\n\nCrotty is a trained actuary who worked as an Actuarial Analyst at Arthur Els & Associates from 2009 until 2013.\n\nIn this What\u2019s Next interview, Crotty meets with Aki Anastasiou to talk about the findings of Liberty Group\u2019s Claims Stats 2022 report.\n\nHe unpacks these findings and details how there was a significant decrease in personal risk cover claims.\n\nCrotty then talks about Liberty Group\u2019s most common post-pandemic claims and highlights several interesting industry trends.\n\nBased on these trends, he gives advice to South Africans looking to take up health and life insurance in 2023.\n\nFinally, Crotty discusses Liberty Group\u2019s Claims Explorer portal and the value it brings to South Africans.