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Akash Dowra has been part of Discovery Bank for over four years, and is now the head of both Client Insights and its Technical Marketing Department. Dowra previously worked as the Discovery Deputy General Manager of Special Projects, and also spent three years working at Deloitte, and six years at McKinsey and Company. In this What’s Next episode with Aki Anastasiou, Dowra talks about how Discovery Bank adapts to new trends before outlining how it has integrated new digital tools into its platform. Dowra explains how customers can benefit from Discovery Pay, which is a digital tool that allows them to securely pay anyone within the Discovery network using just a cell phone number. He goes on to discuss another one of the Bank’s innovative new projects, Discovery Day, and describes how it will drive innovation in the future.