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The first in a new collaborative series where Kane Simms, founder of VUX World and host of this VUX World podcast, and Marc Bernstein, CEO at Balto and host of the Reimagining the Contact Centre podcast, join forces to discuss and analyse broader technology and customer behaviour trends, and how it relates to the adoption and usage of AI.

In this first episode, we discuss:

• The impossibility of finding a note-taking app that does it all
• Capability provision vs product
• The value and challenges of tech starting in academia
• Brain-machine interfaces
• The pace of tech advancement vs the pace of consumer adoption
• How the pandemic opened our acceptance to adopt new tech
• Deepfakes and AI literacy
• Finding the truth
• The inevitability of dominating market leaders
• Market volatility and quality

Links

• https://gettingthingsdone.com/
• https://www.amazon.co.uk/Skin-Game-Hidden-Asymmetries-Daily/dp/0241247470
• Morgan Freeman Deepfake
• Find out more about Balto
• Find out more about VUX World

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