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b'Change and progress are inevitable, especially in veterinary medicine. But what happens when your clinic boss, manager, or supervisor fails to keep up with medical advances and clings to outdated protocols and procedures? This week we discuss how you can help make positive procedural changes in your veterinary practice.\\n\\u2026\\nHost Dr. Ernie Ward and Beckie Mossor, RVT tackle the topic of confronting and changing the attitudes and policies of a clinic\\u2019s leadership. \\n\\u2026\\nDr. Ward shares his top tactics for presenting new medical information to reluctant staff members, why we need to bring more \\u201csolutions, not complaints\\u201d to management, and his favorite way to solicit feedback to improve an idea using a \\u201cOn a scale of 1 to 10\\u2026\\u201d method. \\n\\u2026\\nBeckie discusses why we need to surround ourselves with smart people - and then listen to them! She also challenges vet techs to negotiate with leaders and her experiences in getting managers to accept updated procedures and treatments.\\n\\u2026\\nFinally, Dr. Ward reminds practice leaders that the first thing to maintain progress is to let go of hubris and ego and he explains why leaders that can say, \\u201cI didn\\u2019t know that!\\u201d excel above those who always have all the answers. \\n\\u2026\\nViewfinders, this is a jam-packed conversation! How do you approach your boss or manager when it\\u2019s time to change? What have your experiences been?\\n\\u2026\\nDon\\u2019t forget to head over to Apple Podcasts and leave us a \\u201cHello!\\u201d and 5-start rating. You\\u2019ll make our week! THANK YOU!'