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b'As people begin to return to work and resume the \\u201cnew normal\\u201d of daily life, many veterinary professionals worry if we are communicating adequately with millions of new \\u201cpandemic pet parents.\\u201d \\n\\u2026\\nThis week, hosts Dr. Ernie Ward and Beckie Mossor, RVT tackle the topics of how to ensure pet parents don\\u2019t miss essential veterinary care and services, socialization and training tips, and how to stay connected with your team during these stressful times.\\n\\u2026\\nThe pair share stories from veterinary clinics around the country (good and not so good), offer advice on conducting online puppy socialization classes, tips for hosting Pandemic Pet Parent live webinars and \\u201cpawty\\u2019s,\\u201d and why you should offer dog training programs during this time. \\n\\u2026\\nThe hosts also discuss the importance of paying close attention to the emotions of your team during the recovery period. Dr. Ward shares a recent story of the disconnect between a veterinary practice owner\\u2019s cheerful assessment of team morale and the harsh reality presented by the Practice Manager. Beckie provides guidance on creating a workplace where staff members can feel safe discussing their true feelings and concerns.\\n\\u2026\\nThis is a wide-ranging an inspirational conversation packed with practical advice for any general veterinary practice. \\n\\u2026\\nStay safe, Viewfinders and share this podcast with a friend who could use it!'