22 of 25 DfT, Digitally Transforming Public Services

Published: Dec. 22, 2020, 8:05 a.m.

b"Combining the agile approach with a stern focus on user research and digital enablement, UK's Department of Transport managed to turn one of their most complained about services into an award-winning digital experience. They saved local authorities millions of euros and bettered the lives of citizens, but they're not stopping there. Get inspired:"