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Benson Low - Operationalising & Scaling UX Research Practice
b'Design Research - Day 1\\n\\nMore and more organisations realise that strong design teams and robust UX research practice are critical for success. However, it is a challenge to shift existing org structures, mindsets and workflows to scale design and research activities. In this talk, Chris and Benson will share the key insights from the research on UX Research practices and how to best operationalise and scale your research team to maximise efficiency and support product strategy.'