Podcasts Technology UpTech Report Senior Care During Covid-19 & Improving Communication with Katherine Wells of Serenity Engage

Senior Care During Covid-19 & Improving Communication with Katherine Wells of Serenity Engage

Published: Dec. 30, 2021, 1 p.m.

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In this edition of the UpTech Report, we meet with Katherine Wells, the CEO of Serenity Engage, to learn how the elderly care communication process can be streamlined to help combat Covid-19 and solve the staffing shortage in healthcare.

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Serenity is a HIPAA-Compliant Messaging Platform for senior care that helps to streamline communications between care staff and families. In the past, communication has involved three to five hours per week of time per patient, and a mix of phone calls, voicemails, emails, and disorganized sticky notes. Between medication schedules, health checkups, visits, and patient decisions, there is so much to keep track of.

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All of the time wasted on communication currently is eating into time that elderly care staff could be using in other areas. But thanks to Wells and her team, there\\u2019s now a much better way of doing things. In this episode, host Alexander Ferguson is hoping to find out more about senior living facilities, the caregiver staffing shortage, and how Serenity can assist.

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