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Episode 072 of Underserved features Brian Durkin, Sr. Group Manager & Head of User Experience, Data & Analytics at BNY Mellon. Brian leveraged his art degree into some web design work but found his true passion was in information architecture. He came to this realization in the middle of an interview, which he politely asked to terminate. Instead, he was offered a new IA job the next day! Also covered: World IA Day, getting fintech to understand IA, and the fun parts of working for Nickelodeon. \\xa0

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Charles Zicari, Brian\'s first real IA mentor: https://www.linkedin.com/in/charles-zicari-90798/\\xa0\\xa0

IxDA: https://ixda.org/\\xa0\\xa0

UXPA Boston: http://uxpaboston.org/\\xa0\\xa0\\xa0

World IA Day, Brian started the one for Boston: https://worldiaday.org/\\xa0\\xa0\\xa0

Some of the past speakers of World IA Day Boston:\\xa0

• Peter Morville - https://www.linkedin.com/in/morville\\xa0\\xa0\\xa0
• Steve Portigal - https://www.linkedin.com/in/steveportigal/\\xa0
• Josh Seiden - https://www.linkedin.com/in/jseiden/\\xa0
• Abby Covert - https://www.linkedin.com/in/abbytheia/\\xa0
• Aaron Irizarry - https://www.linkedin.com/in/aaroni/\\xa0
• Todd Zaki-Warfel - https://www.linkedin.com/in/zakiwarfel/\\xa0
• Dana Chisnell - https://www.linkedin.com/in/dana-chisnell/\\xa0
• Christina Wodtke - https://www.linkedin.com/in/christinawodtke/\\xa0