Jeff Gothelf - Lean UX: Escaping Product Requirement Hell

Published: June 7, 2013, 6:39 a.m.

Assumptions tend to be the downfall of many research projects. Making design decisions based on generalizations of what people are likely to do leads to surprises once you finally get your product in front of actual users. The result? Rework and frustration due to an overall lack of communication within the team.