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Published: July 24, 2020, 1:42 p.m.

On this episode of Turbo Charged MD we discuss the benefits of retaining the services of a Concierge Call Center to handle your your inbound and outbound propsecting and conversions. If you are relying on your front desk to convert calls or web inquiries into live consultations, you may be spinning your wheels, especially if you are not monitoring their activities. The Concierge Call Center is your virtual sales team!

Regarding prospective new patients, have you ever asked yourself…?

• Who should I have answering the phones?
• Do they need a script?
• How do I train them what to say?
• How often should we follow up?
• Are we following up?
• How do I monitor or track the progress that my team is making?
• What do we do if we get an email inquiry?
• Who is responsible for handling them?
• How do I know that we are giving them the correct information?
• Do I need to hire a salesperson?
• What qualities does a good salesperson have?
• Where do we store our leads?
• How do we nurture them or follow up?
• And the list goes on…

Concierge Advisors

Staffed by full time Concierge Advisors trained and focused to book your consultations and convert your prospect into patients. Need someone to book consults? Want someone to get payment from potential patients upfront? We are your full time Sales Team. Our Concierge Advisors are experts in customer service and sales and will professionally represent your practice on the front lines. Remember, you only have one chance to make a first impression.

Inbound Calls/Outbound Calls and Leads

We handle all inbound sales calls and email inquiries. No need to hire a salesperson or worry about your front desk mishandling leads. When a prospect calls, they will be greeted as if they are calling your practice. When a web lead is submitted your Concierge Advisor will call the prospect immediately. Your prospects will never fall through the cracks. We capture every inquiry and do all the heavy lifting with your prospects.

For more information on our Concierge Call Center services, call 888-292-1147 or visit us at https://www.medicalmarketingsolution.com/concierge-call-center-the-vortex/

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