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Group Director of HR and Talent Development at Fairmont Hotels & Resorts Kenya based in Nairobi Mbithe Wambua connects to share how the last few months have changed the way human resources are keeping the teams motivated, trained and inspired.

The hospitality workforce has been heavily affected over the past few months, in this episode, Mbithe shares more about:
- how she kept the team 'connected' with very simple and effective strategies
- why she decided to keep things simple
- who benefited more from it (and is not who you think!)

Season 1 - Episode 12
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Dolores Semeraro
www.doloressemeraro.com

Dolores Semeraro is an internationally recognized tourism keynote speaker and trainer who has inspired thousands of people in the tourism industry to build a stronger, more sustainable, and more resilient future of travel.

In her keynotes, Dolores shares with her audience how to develop sustainable marketing thinking through her action-oriented thought process, which observes the interconnectivity of the stages in the travel product life cycle.

By applying this process, operators in the tourism, travel, and hospitality sectors can visibly enhance the longevity of their marketing strategies, effectively rendering them more sustainable in the long term for the well-being of all stakeholders involved.

Dolores is a passionate advocate for responsible travel, sustainability, and innovation. With her signature Mediterranean warmth and straightforwardness, she encourages audiences to challenge their "Business As Usual" status and strive for the improvement of the tourism industry and the well-being of all stakeholders.

Through her decades-long experience in the industry, she has motivated hoteliers and tourism professionals to take action, enhance their communication, and create a purposeful and innovative tourism ecosystem.

She also advocates for slow travel, exemplified by her extensive travels with her husband and beloved dog in their campervan. When not chronicling ...