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Author of the book The Psychology of Spas and Wellbeing and Group Director of Spa & Wellness at Mandarin Oriental Hotel Group Jeremy McCarthy shares his insights and industry wisdom on how Wellness and Wellbeing have become a key focus for Mandarin Oriental Hotel Group across the team and for their guests.

Undoubtedly, SPAs have been heavily affected across the hospitality industry, so to embark on a successful travel recovery, we need to look for ways to balance positive daily habits and the use of technology. Above all, it's about building inner strenght, and on the episode, Jeremy shares more about the new training program just rolled out across the Group called Inner Strenght - Outer Strenght.


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Dolores Semeraro
www.doloressemeraro.com

Dolores Semeraro is an internationally recognized tourism keynote speaker and trainer who has inspired thousands of people in the tourism industry to build a stronger, more sustainable, and more resilient future of travel.

In her keynotes, Dolores shares with her audience how to develop sustainable marketing thinking through her action-oriented thought process, which observes the interconnectivity of the stages in the travel product life cycle.

By applying this process, operators in the tourism, travel, and hospitality sectors can visibly enhance the longevity of their marketing strategies, effectively rendering them more sustainable in the long term for the well-being of all stakeholders involved.

Dolores is a passionate advocate for responsible travel, sustainability, and innovation. With her signature Mediterranean warmth and straightforwardness, she encourages audiences to challenge their "Business As Usual" status and strive for the improvement of the tourism industry and the well-being of all stakeholders.

Through her decades-long experience in the industry, she has motivated hoteliers and tourism professionals to take action, enhance their communication, and create a purposeful and innovative tourism ecosystem.

She also advocates for slow travel, exemplified by her extensive travels with her husband and beloved dog in their campervan. When not chronicling ...