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Michael Copare, Business Development Manager and Travel Consultant at Travel Counsellors based in the UK, shares how his personalized approach to travel has won the trust of his clients and enable them to travel again.

During the episode, Dolores and Michael talked about how challenging the last few months have been and how he managed to successfully turn those challenges into opportunities by:
- listening to his customers' needs and priorities
- putting relationships before returns
- keeping his network updated on the latest travel news

When speaking to Dolores, Michael said: "The majority of the people that I speak to are apprehensive about what's going to happen when they leave their house to when they arrive at their destination, whether it's for leisure, or for business. There are so many unknowns out there at the moment. And the underlying issues that I believe we're facing at the moment is, there's so much misinformation out there and people are confused, where I found the benefits of working with clients and where they've enjoyed working with myself is that I'm able to offer them real-time advice about if they're going from point A to point B."


Your Host: Dolores Semeraro

Hospitality Virtual Keynote Speaker Dolores Semeraro is a Travel Recovery Strategist with more than 15 years of experience in hospitality, marketing, and trading. She is passionate about helping her clients develop the leadership strategies they need to restore travel confidence and win their customers back.
Dolores\\u2019 high-energy virtual keynote presentations are thought-provoking and open the audience\\u2019s perception of what really matters to today\\u2019s travel consumers.
www.doloressemeraro.com

DOWNLOAD MY TRAVEL RECOVERY STRATEGIES EBOOK
Travel recovery is at the core of my podcast, I guess you got a sense of it by now. I have had the pleasure to interview some inspiring travel and hospitality thought leaders on the show, but navigating the do's and dont's of travel nowadays can be quite daunting for those working in hospitality.
What if you could get some clarity on some of the most successful travel recovery strategies implemented worldwide and so you could use them to build trust in travel across your audience? I hear you say Yess! Well, then

Dolores Semeraro is an internationally recognized tourism keynote speaker and trainer who has inspired thousands of people in the tourism industry to build a stronger, more sustainable, and more resilient future of travel.

In her keynotes, Dolores shares with her audience how to develop sustainable marketing thinking through her action-oriented thought process, which observes the interconnectivity of the stages in the travel product life cycle.

By applying this process, operators in the tourism, travel, and hospitality sectors can visibly enhance the longevity of their marketing strategies, effectively rendering them more sustainable in the long term for the well-being of all stakeholders involved.

Dolores is a passionate advocate for responsible travel, sustainability, and innovation. With her signature Mediterranean warmth and straightforwardness, she encourages audiences to challenge their "Business As Usual" status and strive for the improvement of the tourism industry and the well-being of all stakeholders.

Through her decades-long experience in the industry, she has motivated hoteliers and tourism professionals to take action, enhance their communication, and create a purposeful and innovative tourism ecosystem.

She also advocates for slow travel, exemplified by her extensive travels with her husband and beloved dog in their campervan. When not chronicling ...