Podcasts Technology TNW Conference Purna Virji (Microsoft) on designing conversational AI

Purna Virji (Microsoft) on designing conversational AI

Published: July 19, 2018, 3:41 p.m.

b'We\\u2019re moving into brave new world where conversation is the new interface. Designed correctly, chatbots and voice apps can engage and delight customers. Poor user experiences on the other hand can alienate customers in droves. What are the secrets to creating effective conversational experiences? Attend this research-based session to find out.\\n\\nFull video: https://youtu.be/nCH8b1pUyG4\\nAll about TNW Conference: https://tnw.to/conference'