Podcasts Technology E917: Five9 CEO Rowan Trollope on how his cloud-based contact center is leading the future of customer success by fixing a globally hated experience that eats $500b/year, shares insights on qualities of a great acquisition, the power of AI to revitalize jobs, & the critical importance of setting company culture to avoid tribalism

E917: Five9 CEO Rowan Trollope on how his cloud-based contact center is leading the future of customer success by fixing a globally hated experience that eats $500b/year, shares insights on qualities of a great acquisition, the power of AI to revitalize jobs, & the critical importance of setting company culture to avoid tribalism

Published: April 5, 2019, 5:47 p.m.