Crafters Morgan Spenla on delighting makers with memberships, materials, and a marketplace | E1209

Published: May 5, 2021, 10:44 p.m.

b'Morgan Spenla shares why her company Crafter delivers a wonderful experience to makers (01:06), how they monetize (15:04), why she hires customer support from Starbucks (48:07), and more!'