A happy patient means a happy day, and long term, a happy career. The dentistry itself is not the game\u2026.managing the patient expectations is the game. In fact, no amount of good dentistry will solve a poor patient understanding.
\nBiggest problem in dentistry is emotional responses to situations and the communication (or lack thereof) with our patient and our team.
\nToday I share some ways I manage the patient expectations so I have a lot less unhappy patients. Let me know what you think!
\nAs always, I would LOVE and appreciate any reviews, feedback or post if you like this podcast. Don\u2019t forget it tag me @drpeggybown on IG and don\u2019t forget to hit the FOLLOW button!
\nThank you so much for listening! Peggy xox