Communicate so they Understand: tips to make it fun and easy!

Published: Sept. 22, 2022, 9 a.m.

A happy patient means a happy day, and long term, a happy career. The dentistry itself is not the game\u2026.managing the patient expectations is the game. In fact, no amount of good dentistry will solve a poor patient understanding.

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Biggest problem in dentistry is emotional responses to situations and the communication (or lack thereof) with our patient and our team.

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Today I share some ways I manage the patient expectations so I have a lot less unhappy patients.  Let me know what you think! 

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 As always, I would LOVE and appreciate any reviews, feedback or post if you like this podcast.  Don\u2019t forget it tag me @drpeggybown on IG and don\u2019t forget to hit the FOLLOW button!

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Thank you so much for listening! Peggy xox