How to Convert New Callers into Appointments and Loyal Patients with Ashley Latter

Published: Sept. 13, 2017, 3:09 p.m.

b'In the era of digital communication, it\\u2019s easy to think that telephones are defunct. In this exciting episode, Gary interviews his friend Ashley Latter on How to Convert New Callers into Appointments and Loyal Patients. Together they discuss the role of reception team members, building rapport with patients, and verbal skills that can help your business team members. This episode is for you and your team!'