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The past two years have been the most challenging in recent memory for the hospitality and travel industries. Hyatt Hotels Corporation has met these challenges by prioritizing employee well-being and focusing on diversity, equity, and inclusion. In this episode, we speak with CHRO Malaika Myers about how Hyatt\\u2019s mission to care for guests starts with caring for employees, and how the company is looking to an untapped talent pool both to fill its ranks and provide opportunities for young people.
Malaika Myers has been Hyatt\\u2019s CHRO since 2017. In this role, she sets and implements the hospitality company\\u2019s global HR enterprise strategy. She previously served as SVP of Human Resources for consumer products company Jarden Corporation and CHRO for Arysta LifeScience. She has also held various senior management roles at consumer products company Diageo. Prior to that, Myers spent more than 10 years at PepsiCo Inc., which she joined after serving in several HR roles at FMC Corporation, an agricultural sciences company.
Myers shares what attracted her to the HR field and reflects on the differences between working in the consumer products industry and the hospitality sector. She discusses the difficult decisions the company made as the COVID-19 pandemic forced people to cancel travel, and how Hyatt created a Care Fund to help employees struggling amid the furloughs and layoffs of 2020. Myers also discusses Hyatt\\u2019s diversity initiative, Change Starts Here, and how it has been met with enthusiasm by employees across the company.
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