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The COVID-19 pandemic produced what might be the largest workforce disruption since the Great Depression; its effects on the global economy are devastating. Unemployment in some areas hit 30%, which turns the economic crisis into a human resources crisis. Our guest, Christy Pambianchi, Executive Vice President and Chief Human Resources Officer of Verizon, explains how her company has transformed recruitment, hiring, and retention, given the chaotic scenario. She describes the challenges of maintaining the company\\u2019s values and culture in a virtual environment.
Pambianchi has more than 30 years of experience working as an HR professional. She has a bachelor\\u2019s degree in Industrial and Labor Relations from Cornell University. Before Verizon, she worked for 10 years as HR Director at PepsiCo Inc. When the internet revolution arrived, her passion for communication and technology spurred her to join Corning Inc., optic fiber inventors. She worked her way up in the company, becoming Executive Vice President of the People and Digital department.
Creating People + Work Connect while at Verizon is definitely among her career highlights. The idea came about as an answer to the HR crisis generated by the pandemic. The free, online employer-to-employer platform helps companies that need talent or are displacing workers to quickly identify and fill positions.
The hiring process is also evolving, according to Pambianchi. Companies used to hire for job titles, looking for workers who fit into a specific role. Nowadays, it is more about skills and every worker\\u2019s attributes and interest in learning. She believes the skill economy will gain even more prevalence in the next decade.
Plus, Pambianchi shares her thoughts on the best way to assist workers during the unstable times we are going through and the silver linings of the pandemic\\u2019s effect on companies.
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