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This month Chris Hadnagy is joined by\\xa0the fascinating Amy Herman. Amy is a lawyer and an art historian who uses works of art to sharpen observation, analysis, and communication skills. She developed her Art of Perception seminar in 2000 and since then has worked with the New York City Police Department, the FBI, Department of Defense, Fortune 500 companies and more. She is also a TED speaker and an author of 2 books. Her latest book, \\u201cFixed: How to Perfect the Fine Art of Problem-Solving was just released in December of 2021.\\xa0She is also going to be bringing her fascinating training seminar to the Human Behavior Conference this March! [January 10, 2022]\\xa0

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00:00 \\u2013 Intro\\xa0

• Social-Engineer.com\\u202f-\\xa0http://www.social-engineer.com/\\xa0
• Managed Voice Phishing\\u202f-\\xa0https://www.social-engineer.com/services/vishing-service/\\xa0

• Managed Email Phishing\\u202f-\\xa0https://www.social-engineer.com/services/se-phishing-service/\\xa0
• Adversarial\\u202fSimulations\\u202f-\\xa0https://www.social-engineer.com/services/social-engineering-penetration-test/\\xa0
• Social-Engineer channel on SLACK\\u202f-\\xa0https://social-engineering-hq.slack.com/ssb\\xa0
• CLUTCH\\u202f-\\xa0http://www.pro-rock.com/\\xa0
• innocentlivesfoundation.org\\u202f-\\xa0http://www.innocentlivesfoundation.org/\\xa0

• Human Behavior Conference\\xa0\\u2013\\xa0https://humanbehaviorcon.com/\\xa0

02:39\\xa0-\\xa0\\xa0Amy\\xa0Herman Intro\\xa0

04:17 \\u2013 Tell us how you got to where you are today\\xa0

07:12\\xa0\\u2013 How did you get to the conclusion where two different people from the same class have different needs?\\xa0

10:00\\xa0\\u2013 Is there an equation or secret about how an\\xa0every day\\xa0person can use that skill?\\xa0

29:50 \\u2013 Being more empathetic\\xa0and finding common ground\\xa0

32:31\\xa0\\u2013 Can you explain \\u201cpertinent negative\\u201d from your book?\\xa0

35:34\\xa0\\u2013 Tell the story about your book cover\\xa0

40:36\\xa0\\u2013 Besides yours what are some of your favorite books?\\xa0

• (Amy\\u2019s book)\\xa0Fixed.: How\\xa0To\\xa0Perfect\\xa0The\\xa0Fine Art of Problem Solving\\xa0

• (Amy\\u2019s book)\\xa0Visual Intelligence: Sharpen Your Perception, Change Your Life\\xa0
• The Boys\\xa0In\\xa0The\\xa0Boat \\u2013 Nine Americans and Their Quest for the Gold\\xa0-\\xa0by Daniel James Brown\\xa0

43:27\\xa0\\u2013 Who is your greatest mentor?\\xa0

• Angela Merkel\\xa0

45:15 \\u2013 Guest Wrap Up\\xa0