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Ep. 159 - Human Element Series - Can You Fly A Helicopter with Anne-Maartje Oud
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This month Chris Hadnagy is joined by our good friend, Anne-Maartje Oud. For 20 years Anne-Maartje has been a behavioral advisor, consultant, chairwoman, and keynote speaker. On top of that she is the CEO and founder of The Behavior Company based in Amsterdam where she helps customize personal development programs for companies and organizations worldwide.\\xa0\\xa0
Anne-Maartje is also a trainer who gives lectures and training at several universities in the Netherlands. She is also going to be a trainer at the Human Behavior Conference in March 2022.\\xa0\\xa0
[December 13, 2021]\\xa0
00:00 \\u2013 Intro\\xa0
- Social-Engineer.com\\u202f-\\xa0http://www.social-engineer.com/\\xa0
- Managed Voice Phishing\\u202f-\\xa0https://www.social-engineer.com/services/vishing-service/\\xa0
- Managed Email Phishing\\u202f-\\xa0https://www.social-engineer.com/services/se-phishing-service/\\xa0
- Adversarial\\u202fSimulations\\u202f-\\xa0https://www.social-engineer.com/services/social-engineering-penetration-test/\\xa0
- Social-Engineer channel on SLACK\\u202f-\\xa0https://social-engineering-hq.slack.com/ssb\\xa0
- CLUTCH\\u202f-\\xa0http://www.pro-rock.com/\\xa0
- innocentlivesfoundation.org\\u202f-\\xa0http://www.innocentlivesfoundation.org/\\xa0
- Human Behavior Conference\\xa0\\u2013\\xa0https://humanbehaviorcon.com/\\xa0
03:12\\xa0\\u2013 Anne-Maartje\\xa0intro\\xa0
04:22\\xa0\\u2013 What got you started in conflict resolution?\\xa0
06:23\\xa0\\u2013 Can you teach people to control behavior that\\u2019s based on emotion?\\xa0
08:53\\xa0\\u2013 Before words come out, what would you tell someone to do to not react and show that emotion?\\xa0
12:30 \\u2013 How do you start a conversation that leads to some benefit?\\xa0
15:35 \\u2013 What if that doesn\\u2019t work?\\xa0
17:41\\xa0\\u2013 How do you instruct people to remember it all?\\xa0
19:51\\xa0\\u2013 How important is understanding for managers and leaders?\\xa0
20:52\\xa0- How would you instruct managers to go about learning this?\\xa0
22:27\\xa0\\u2013 Do\\xa0you find that companies that have\\xa0upper\\xa0level\\xa0management\\xa0that focus on behavioral analysis have less conflict down the ladder?\\xa0
27:01\\xa0\\u2013\\xa0HuBe\\xa0Con \\u2013 what will you\\xa0do there?\\xa0
29:24\\xa0\\u2013 Joe Navarro co session \\u2013 what is that session all about?\\xa0
36:51\\xa0\\u2013 Finding Anne Maartje on the web:\\xa0
37:39 \\u2013 Book Recommendations:\\xa0
Shakespeare\\u2019s Plays \\u2013 favorite is Hamlet\\xa0
39:24\\xa0\\u2013\\xa0Who would you consider your biggest mentors?\\xa0
Joe Navarro\\xa0
41:09\\xa0\\u2013\\xa0Outro\\xa0
www.pro-rock.com\\xa0