Ep. 145 - Baking a Human Behavior Cake with Jack Schafer

Published: May 10, 2021, 5 a.m.

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In this episode,\\xa0Chris Hadnagy\\xa0and\\xa0Maxie Reynolds\\xa0are joined by industry professional Jack Schafer, PhD.\\xa0 Dr. Schafer\\xa0is a psychologist, professor, intelligence consultant, and former FBI Special Agent. Dr.\\xa0Schafer spent fifteen years conducting counter-intelligence and counterterrorism investigations, and seven years as a behavioral analyst for the FBI\'s National Security Division\'s Behavioral Analysis Program.\\xa0 May 10, 2021 \\xa0

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00:00 - Intro\\xa0

Black Hat\\xa0

Clutch\\xa0

03:32 - Introduction to Dr. Jack Schafer, PhD.\\xa0

04:54 - How Jack decided to start training people in his field after retirement\\xa0

07:46 - Why is rapport building important?\\xa0

11:49 - How do you stop rapport from being used against you?\\xa0

13:51 - Explaining \\u201cThe Truth Bias\\u201d\\xa0

15:37 - Rapport works across different cultures\\xa0

18:15 - The basic human need to correct other people\\xa0

19:28 - Integrating the knowledge of that need into work as an FBI agent - \\u201cBrian\\u2019s Loop\\u201d\\xa0

23:01 - People don\\u2019t answer yes or no, they answer Yes+, No+, I Don\\u2019t Know+\\xa0

23:19 - Flattery\\xa0

25:13 - Roundabout vs Direct Approach\\xa0

26:45 - The \\u201cright\\u201d way is the way that works for you\\xa0

29:58 - The Truth \\u201cDefault Mode\\u201d and breaking the baseline\\xa0

33:05 - Verbal vs. Non-Verbal Cues\\xa0

36:19 - Get A Commitment\\xa0

37:36 - Why does getting a commitment work on humans?\\xa0

39:50 - The Lip Purse\\xa0

42:40 - Wrap Up\\xa0

Emma\\xa0

44:45 - Jack\\u2019s Mentors\\xa0

46:30 - Contact Jack\\xa0

Email:\\xa0jackschafer500@yahoo.com\\xa0

47:06 - Outro\\xa0

CLUTCH\\xa0

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