In this episode,\xa0Chris Hadnagy\xa0and\xa0Maxie Reynolds\xa0are joined by industry professional Jack Schafer, PhD.\xa0 Dr. Schafer\xa0is a psychologist, professor, intelligence consultant, and former FBI Special Agent. Dr.\xa0Schafer spent fifteen years conducting counter-intelligence and counterterrorism investigations, and seven years as a behavioral analyst for the FBI's National Security Division's Behavioral Analysis Program.\xa0 May 10, 2021 \xa0
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00:00 - Intro\xa0
Vishing as a Service (VaaS)\xa0
Phishing as a Service (PHaaS)\xa0
Black Hat\xa0
Slack Channel\xa0
Clutch\xa0
03:32 - Introduction to Dr. Jack Schafer, PhD.\xa0
04:54 - How Jack decided to start training people in his field after retirement\xa0
07:46 - Why is rapport building important?\xa0
11:49 - How do you stop rapport from being used against you?\xa0
13:51 - Explaining \u201cThe Truth Bias\u201d\xa0
15:37 - Rapport works across different cultures\xa0
18:15 - The basic human need to correct other people\xa0
19:28 - Integrating the knowledge of that need into work as an FBI agent - \u201cBrian\u2019s Loop\u201d\xa0
23:01 - People don\u2019t answer yes or no, they answer Yes+, No+, I Don\u2019t Know+\xa0
23:19 - Flattery\xa0
25:13 - Roundabout vs Direct Approach\xa0
26:45 - The \u201cright\u201d way is the way that works for you\xa0
29:58 - The Truth \u201cDefault Mode\u201d and breaking the baseline\xa0
33:05 - Verbal vs. Non-Verbal Cues\xa0
36:19 - Get A Commitment\xa0
37:36 - Why does getting a commitment work on humans?\xa0
39:50 - The Lip Purse\xa0
42:40 - Wrap Up\xa0
The Like Switch\xa0
Emma\xa0
44:45 - Jack\u2019s Mentors\xa0
46:30 - Contact Jack\xa0
Email:\xa0jackschafer500@yahoo.com\xa0
47:06 - Outro\xa0
Maxie Reynolds on Instagram\xa0
Social-Engineer on\xa0Instagram\xa0
www.humanhackingconference.com\xa0
www.innocentlivesfoundation.org\xa0
Social-Engineering Slack Channel\xa0
CLUTCH\xa0
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