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Hannah Barnes asks where the money from your energy bills goes. Do the energy companies have anything to hide and are customers are being ripped off? She visits Jane, an energy customer in Brighton, and finds her in a cold house waiting as long as she can to turn on her heating. Jane isnot alone - there are thousands like her who cannot afford to pay their bills. So why are they going up and are each of the different reasons given by the big six energy companies valid or are we paying too much.

Contributors:\\nAudrey Gallacher - Director of Energy, Consumer Futures\\nReg Platt - Senior Research Fellow, IPPR\\nOmar Rahim - former energy trader and Editor, Energy Trader Daily\\nKeith Anderson - Chief Corporate Officer, Scottish Power\\nAlan Whitehead - Labour MP and member of the House of Commons, Energy and Climate Change Select Committee.\\nStephen Fitzpatrick - Managing Director, Ovo Energy.