Hilary Sutcliffe on Trust

Published: Dec. 19, 2022, 8:51 p.m.

What do we mean when we say we trust a person or an organisation? It\u2019s a word we use a lot that we intuitively understand. Trust plays a vital part in how we interact with others. If we trust someone, we\u2019re more likely to engage with them. If we don\u2019t, we might avoid engaging them or expend extra effort in keeping an eye on what they\u2019re up to.

But what makes a person or organisation trustworthy? Does it matter as much as we might think, and what does the presence or absence of trust do to us?

My guest Hilary Sutcliffe has been exploring trust for several years, so she\u2019s ideally placed to answer these questions and a whole lot more. Hillary is the director of Society Inside, a not-for-profit that supports responsible innovation. She\u2019s also the founder of TIG Tech - a group that promotes the idea of trust in governance for tech companies.

In our discussion, we look at what trust is, why it matters, what the seven key drivers of Trust are, how trust plays out when it comes to technology and innovation and a whole lot more.

You can learn more about Hilary and her work at Society Inside here: https://www.societyinside.com/
Hilary\u2019s LinkedIn profile: https://www.linkedin.com/in/hilary-sutcliffe-01235220/

For more on TIGTech and Hilary\u2019s work on trust in technology - https://www.tigtech.org/about

Hilary's YouTube channel is here: https://www.youtube.com/@SocietyInside/videos

On the show, we discuss:
Rutger Bregman\u2019s book Humankind - https://www.bloomsbury.com/uk/humankind-9781408898956/

The Inter-American Development Bank Report on Trust: https://www.iadb.org/en/news/more-trust-will-power-stronger-recovery-latin-america-and-caribbean-idb-report

The Edelman Trust Barometer: https://www.iadb.org/en/news/more-trust-will-power-stronger-recovery-latin-america-and-caribbean-idb-report

Baroness Onora O'Neill: https://en.wikipedia.org/wiki/Onora_O%27Neill

Doctor Roger Miles: https://www.drrmiles.com/about

Roger previously appeared on the show: https://www.humanriskpodcast.com/dr-roger-miles-on-conduct/

Pierre Benoit Jamie - https://ifris.org/en/membre/joly-pierre-benoit/

Matthew Syed\u2019s Book Rebel Ideas - https://www.matthewsyed.co.uk/book/rebel-ideas-the-power-of-diverse-thinking/

To pre-order my book \u2018Humanizing Rules: Bringing BeSci to Ethics & Compliance\u2019 visit:
\u2028Direct from the publisher US: https://www.wiley.com/en-us/Humanizing+Rules%3A+Bringing+Behavioural+Science+to+Ethics+and+Compliance-p-9781394177400

Direct from the publisher DE/CH/AU: https://www.wiley-vch.de/de?option=com_eshop&view=product&isbn=9781394177400&title=Humanizing%20Rules

Direct from the publisher UK: https://www.wiley.com/en-gb/Humanizing+Rules%3A+Bringing+Behavioural+Science+to+Ethics+and+Compliance-p-9781394177400

Amazon US : https://www.amazon.com/Humanizing-Rules-Bringing-Behavioural-Compliance/dp/1394177402/ref=sr_1_1?

Amazon Germany : https://www.amazon.de/Humanizing-Rules-Bringing-Behavioural-Compliance/dp/1394177402/ref=sr_1_1?

Amazon UK: https://www.amazon.co.uk/Humanizing-Rules-Bringing-Behavioural-Compliance/dp/1394177402/ref=sr_1_1?