Episode 28 - Genealogy Cold Calling, Sweet Land

Published: Oct. 2, 2007, 6:17 a.m.

b'Published Oct 2, 2007 Episode 28 Show Notes The first Genealogy Gems videocast was published last week: \\xa0 Also available in the Genealogy Gems app.\\xa0 Subscribe to the FREE Genealogy Gems Podcast ! Not only can you send video emails super quick and easy, but you can select one of their animated characters that you supply the voice for. Anytime you access Amazon through the links on my website and purchase any item on the Amazon site, you are supporting this podcast which I really appreciate!\\xa0 Thanks to you guys I was able this week to double my podcast storage space which means I can create longer podcasts and also publish videocasts for you.\\xa0 I hope you\'ll keep this in mind as we approach the holidays and you start doing your Christmas shopping.\\xa0 It\'s because of you that the Genealogy Gems Podcast, website and videocasts are possible.\\xa0 Thank you!\\xa0 GEM:\\xa0\\xa0 GENEALOGY "COLD CALLS? My Lady of the Telephone was performed by Joseph A. Phillips and chorus for Edison Records in 1915\\xa0\\xa0\\xa0 Interview with Carolyn Ender from Texas who has conducted dozens of cold call research calls.\\xa0 1) Identify the person you want to call\\xa0 2) Locate the Person\'s Phone Number\\xa0 \\xa0 \\xa0 \\xa0 3) Plan ahead \\xa0 Consider recording the conversation Consider getting a hands free phone\\xa0\\xa0 Consider time zones.\\xa0\\xa0 Choose a time when you are not rushed\\xa0 Briefly review the family you are researching\\xa0\\xa0 Make note of specific questions you would like to ask.\\xa0 Have your genealogy software program open\\xa0\\xa0\\xa0 4) Get up the "nerve" to call\\xa0\\xa0-\\xa0Be prepared.\\xa0 Say to yourself:\\xa0 "I can do this.\\xa0 This is important."\\xa0 Remember, all they can do is say "no thank you." 5) Introduce Yourself\\xa0\\xa0-\\xa0\\xa0 Immediately identify yourself with first & last name & town.\\xa0 Indicate any family connection.\\xa0Indicate who referred you to them. 6) Where to Begin\\xa0\\xa0- Talk about the family line you are researching\\xa0\\xa0 Explain how you thought you might be related.\\xa0 7) Reluctant Relatives\\xa0\\xa0-\\xa0 Share what you\\xe2ve learned.\\xa0\\xa0Share your own memories of a shared relative.\\xa0\\xa0 Mention something of particular interest in the family tree\\xa0that might pique their interest.\\xa0\\xa0 Offer to mail them some information and call again once they\\xe2ve had a chance to look at it.\\xa0 8) During the Call\\xa0 -\\xa0Take notes during the phone call.\\xa0\\xa0Confirm information that you already have 9) When There\'s No Answer\\xa0 -\\xa0Leave a voice mail your name, number, why you are calling, & offer to call back.\\xa0 10) Must Ask? Questions\\xa0 \\xa0Mailing address\\xa0 \\xa0Their birth date\\xa0 \\xa0Family photos, bible, documents? Copies only of course!\\xa0 \\xa0Can I keep in touch?\\xa0 \\xa0Can you suggest anyone else I might contact?\\xa0 11) Wrapping up the call\\xa0\\xa0 - Thank them for their time.\\xa0 Ask for email address. Offer to give them your address and phone number.\\xa0 \\xa012) Create Documentation\\xa0 Be sure to include the person\'s name, address, phone number and date of conversation. 13) Enter data into your genealogy database\\xa0\\xa0-\\xa0 This is a must.\\xa0\\xa0Do it right away while it\'s on your mind\\xa0 14) Create a To Do List\\xa0\\xa0-\\xa0 Go through the notes you typed with a highlighter pen to mark items you will want to research further.\\xa0\\xa0\\xa0\\xa0 15) Follow-up\\xa0 Thank you card\\xa0 Birthday cards & Christmas card\\xa0 Follow up calls \\xa0 \\xa0\\xa0 GEM:'