The Human Toll of Instant Delivery

Published: Nov. 26, 2018, 10:50 a.m.

With the rise of online retailers like Amazon, consumers\u2019 expectations about the speed of delivery have been transformed. A New York Times investigation examines the cost of that transformation. Guests: Jessica Silver-Greenberg, a business reporter for The Times; Tasha Murrell, a warehouse employee who shared her experience. For more information on today\u2019s episode, visit nytimes.com/thedaily.\n\nThis episode includes disturbing language.