Podcasts Culture The Conversation Hour On the other end of the phone: what it's like answering calls for 000 or Lifeline

On the other end of the phone: what it's like answering calls for 000 or Lifeline

Published: May 21, 2020, 1 a.m.

The number of people calling Lifeline during the coronavirus pandemic was risen, and 000 call takers say people are hesitant to call an ambulance about minor chest pains.